Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Keira Curran

Columbus,OH

Summary

Shift Leader at Dairy Queen Grill & Chill with multiple years of great experience in team leadership and customer service. I am skilled in creating a collaborative environment and multitasking while training new hires and improving operational efficiency, ensuring high standards of cleanliness and financial accuracy.

Overview

4
4
years of professional experience

Work History

Shift Leader

Dairy Queen Grill & Chill
12.2022 - Current
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
  • Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
  • Oversaw cash handling and financial transactions, ensuring accuracy and reducing discrepancies.
  • Maintained cleanliness and organization of workspace, adhering to health and safety standards.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.

Crew Member

Great American Cookies
06.2021 - 12.2022
  • Took orders, prepared them, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.

Education

Bachelor of Arts - Psychology

The Ohio State University
Columbus, OH
04-2027

Skills

  • Team leadership
  • Customer service focus
  • Staff supervision
  • Multitasking
  • Excellent communication
  • Teamwork and collaboration
  • Task prioritization
  • Interpersonal communication
  • Adaptability and flexibility

Languages

French
Limited Working

Interests

  • I enjoy helping others and giving back to the community
  • Music
  • I participate in various sports activities for physical activity, camaraderie, and personal growth
  • Volunteer Work
  • Passionate about balancing physical health with mental and emotional wellness

Timeline

Shift Leader

Dairy Queen Grill & Chill
12.2022 - Current

Crew Member

Great American Cookies
06.2021 - 12.2022

Bachelor of Arts - Psychology

The Ohio State University

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Keira Curran