Keira Fetzner
Middleburg
Summary
Dynamic small business owner with a proven track record at Keira's Kones, excelling in customer service and marketing strategies that boosted sales. Strong communicator and effective problem-solver, adept at training staff and optimizing operations. Certified in CPR and AED, committed to safety and excellence in all endeavors.
Overview
4
4
years of professional experience
Work History
Small Business Owner
Keira's Kones
05.2022 - Current
- Managed daily operations, ensuring efficient workflow and exceptional customer service.
- Developed marketing strategies to increase brand visibility and drive sales growth.
- Oversaw inventory management, optimizing stock levels and reducing waste.
- Trained and mentored staff in operational procedures and customer engagement techniques.
- Conducted market research to identify trends and adapt product offerings accordingly.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
Lifeguard
Eagle Harbor Swim Park
05.2023 - Current
- Monitored pool area to ensure safety and compliance with health regulations.
- Performed rescues and administered first aid as needed in emergency situations
- Educated guests on water safety rules and proper swimming techniques.
- Collaborated with team members to maintain facility cleanliness and organization.
- Provided friendly customer service to guests and addressed concerns.
- Responded to emergency situations in a timely, efficient manner.
Education
High School Diploma -
Fleming Island High School
Fleming Island, FL05-2026
Skills
- Strong communicator
- American Red Cross certification
- CPR and AED training
- Effective problem-solver
- Leadership qualities
- Customer service
- Entrepreneurial personality
- Attention to detail
- Driven and determined
Timeline
Lifeguard
Eagle Harbor Swim Park
05.2023 - Current
Small Business Owner
Keira's Kones
05.2022 - Current
High School Diploma -
Fleming Island High School