Keira Granger
Orlando
Summary
Detail-oriented professional with strong skills in customer service and office organization. Skilled in data entry, maintaining filing systems, and facilitating communication across departments to enhance workflow efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Legal Documents Clerk
Hawm Law
Orlando
03.2025 - Current
- Managed clerical tasks to support efficient office operations.
- Assisted in maintaining accurate filing systems for document retrieval.
- Conducted data entry using company-specific software for record-keeping.
- Coordinated interdepartmental communication to streamline workflow.
- Tracked supplies and ordered inventory to maintain stock levels.
- Answered phones in a courteous manner while providing excellent customer service.
- Verified accuracy of all paperwork prior to submission for processing.
- Developed filing systems for confidential documents to improve retrieval speed.
- Utilized computer software programs to create reports, labels, forms.
- Scanned documents into digital formats ensuring accuracy of content.
Restaurant Hostess
Outback Steakhouse
Orlando
06.2024 - 03.2025
- Greeting Guests: Welcoming guests as they arrive and ensuring they feel comfortable.
• Seating Guests: Assigning tables based on availability and guest preferences, managing waitlists, and
ensuring all guests are seated promptly.
• Managing Reservations: Handling reservations and coordinating with the dining room to maintain
an organized flow of guests.
• Customer Service: Addressing any inquiries or concerns from guests, providing information about
the menu, and ensuring satisfaction.
• Maintaining Cleanliness: Keeping the host stand and entrance area clean and organized.
• Communication: Collaborating with the kitchen and waitstaff to ensure efficient service and
communicate any special needs or requests from guests.
• Monitoring the Dining Room: Observing the dining area to manage turnover and ensure guests are
not left waiting unnecessarily. - Greeted guests warmly and provided seating arrangements efficiently.
- Managed reservation system to optimize table turnover and guest flow.
- Assisted servers by communicating guest needs and special requests promptly.
Education
Associate of Arts - Business Administration
Valencia College
Orlando, FL05-2026
Skills
- Data entry
- Filing systems
- Office organization
- Processing mail
- Mail handling
- Scanning and copying
- Inventory management
- Customer service
- Communication skills
- Written communication
- Telephone etiquette
- Organizational skills
Certification
Microsoft Office Specialist
Timeline
Legal Documents Clerk
Hawm Law
03.2025 - Current
Restaurant Hostess
Outback Steakhouse
06.2024 - 03.2025
Associate of Arts - Business Administration
Valencia College