Dedicated server and bartender with strong cash handling and guest engagement skills. Committed to enhancing customer satisfaction through personalized experiences and attention to detail.
Work History
Server/Bartender
1 Year 11 Months
Bayside Landing | 09.2024 - Current
Provided exceptional customer service to enhance guest satisfaction and retention.
Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
Managed cash transactions efficiently, maintaining accurate financial records throughout shifts.
Assisted in training new servers on menu details and service protocols to improve team performance.
Open and closing responsibilities of the bar area and restaurant.
Team Member
1 Year
Trader Joe's | 11.2022 - 11.2023
Delivered exceptional customer service and product knowledge to enhance shopping experience.
Trained new staff on operational procedures, promoting consistency in service delivery.
Assisted in inventory management, ensuring accurate stock levels and timely restocking of shelves.
Maintained a welcoming customer environment and resolved guests' concerns.
Server
11 Months
Pono Pacific Kitchen | 01.2021 - 12.2021
Delivered exceptional customer service by anticipating guest needs and personalizing dining experiences.
Developed strong relationships with regular patrons, enhancing loyalty through personalized interactions and service.
Maintained comprehensive knowledge of seasonal menu changes and specials to effectively inform guests.
Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests' needs.
Sales Associate
4 Years 7 Months
House Of Scuba | 06.2015 - 01.2020
Organized and tracked scuba equipment inventory to reduce service delays and improve gear availability.
Educated customers on gear selection and closed sales by explaining product features and fit.
managed rentals of scuba gear, ensuring timely check-out/check-in times and maintaining equipment safety.