Keira Houlihan
Valley Falls
Summary
Hardworking professional with top-notch conflict resolution skills, proactive mentality, and in-depth understanding of industry. Bringing multiple years of experience and dedication to promoting loyalty. Adept understanding of methods for increasing revenue and enhancing company success.
Overview
3
3
years of professional experience
Work History
Manager Trainee
Mcondalds
Waterford
01.2024 - Current
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Completed routine maintenance and repair.
- Identified needs of customers promptly and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Completed day-to-day duties accurately and efficiently.
- Achieved cost-savings by developing functional solutions to problems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Utilized various software and tools to streamline processes and optimize performance.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Cashier
Target
Clifton
10.2022 - 12.2023
- Resolved customer complaints professionally in accordance with company policy.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Conducted price checks for special orders or discounts as requested by customers.
- Answered customer questions and provided store information.
- Balanced daily transactions on a computerized point-of-sale system.
- Ensured compliance with all safety regulations within the store environment.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Welcomed customers, offering assistance to help find store items.
Education
High School Diploma -
Hoosic Valley
Schaghticoke, NY06-2025
Skills
- Customer service
- Time management
- Technical troubleshooting
- Team collaboration
- Sales support
- Inventory management
- Problem solving
- Effective communication
- Sales strategies
- Problem-solving abilities
- Problem-solving
- Corporate social responsibility
- Customer relationship management (CRM)
- Financial management
- Policy enforcement
- Multitasking Abilities
- Professionalism
- Marketing
Affiliations
Roller Derby
Going to the Gym
Languages
English
Elementary
Accomplishments
- High Honor Roll
- Construction cte class
- Honor roll
References
References available upon request.
Timeline
Manager Trainee
Mcondalds
01.2024 - Current
Cashier
Target
10.2022 - 12.2023
High School Diploma -
Hoosic Valley
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