Keira Johnson
Summary
Dynamic individual with proven ability to build customer relationships, and identify customer needs. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
19
19
years of professional experience
Work History
Inside Sales Representative/One Call Close
Best Media And Publishing
09.2023 - Current
- Increase sales revenue by building strong relationships
- Enhance customer satisfaction through attentive service, and offering tailored solutions
- Boost lead conversion rates by conducting thorough needs assessments
- Exceed monthly quotas consistently by employing persuasive sales techniques
Inside Sales Representative/Appointment Setter
Overpass.com/Precoa
01.2017 - 09.2023
- Intently listen to customer needs and promptly assist
- Focus on outbound calling ranging from 125 -200
- Enter customer transaction information into database
- Effectively manage multiple priorities and meet deadlines
Marketing Manager
Emerald Investment Holdings
01.2014 - 01.2017
- Directed and coordinated marketing strategies
- Worked with advertising and promotion managers on marketing tactics
- Introduced enhancements to established products to increase sales
- Initiated market research studies to analyze findings
Appliance Sales Specialist/Front End Supervisor
Home Depot
01.2005 - 01.2014
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and inventory
- Provided efficient and courteous service to customers at all times
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives
- Assisted with new hire orientation and employee training
Education
BACHELOR OF SCIENCE - COMMUNICATIONS
Clarion University of Pennsylvania
Clarion, PASkills
- Written and Oral Communication
- CRM tools
- Adept multi-tasker
- Patience
- Relationship-Building
- Accountability
Timeline
Inside Sales Representative/One Call Close
Best Media And Publishing
09.2023 - Current
Inside Sales Representative/Appointment Setter
Overpass.com/Precoa
01.2017 - 09.2023
Marketing Manager
Emerald Investment Holdings
01.2014 - 01.2017
Appliance Sales Specialist/Front End Supervisor
Home Depot
01.2005 - 01.2014
BACHELOR OF SCIENCE - COMMUNICATIONS
Clarion University of Pennsylvania
Similar Profiles
Rand LahlouhRand Lahlouh
Business Development Representative at Raya Media and Publishing NetworkBusiness Development Representative at Raya Media and Publishing Network
Nesreen AhmedNesreen Ahmed
Subscription & Sales Coordinator at Dubai Media INC- Printing & Distribution Sector - Subscription Dept.Subscription & Sales Coordinator at Dubai Media INC- Printing & Distribution Sector - Subscription Dept.
Terry McIverTerry McIver
Editor-in-Chief at Penton Publishing, Informa Publishing and Endeavor Business MediaEditor-in-Chief at Penton Publishing, Informa Publishing and Endeavor Business Media