Keira Kebbe
Flagstaff,AZ
Overview
5
5
years of professional experience
Work History
Cashier, Expedite, Barista, Busser
Tourist Home Cafe
10.2023 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Greeted customers entering the store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds, and resolving transaction issues.
Desk Monitor
Murray Hill Recreation Association
07.2019 - 06.2023
- Maintained cleanliness of entranceway, lobby and restrooms.
- Greeted guests entering and exiting facility.
- Completed cashier and point of sale operations.
- Answered phones and assisted callers with inquiries.
- Expedited issue resolution by effectively liaising between clients and internal departments or team members.
- Improved customer satisfaction by promptly addressing their inquiries and directing them to appropriate personnel.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
Cashier, Expedite, To Go, Server
Shake Shack
01.2022 - 07.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged, and displayed merchandise as required.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked flexible hours across night, weekend, and holiday shifts.
Barista, Cashier
Smith Berry Barn
08.2021 - 01.2022
- The Smith Berry Barn was a small family-owned business
- While I worked here I was a barista and a cashier
- Trained in making various drinks such as a latte, americano, macchiato, flat white, etc
- Cleaned counters, machines, utensils, and seating areas daily.
- I was a cashier here as well, and handled money throughout the day, keeping track of the money made each day, as well as making sure there were no errors.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
Associates Degree - Fitness Wellness
Northern Arizona University
Flagstaff, AZ05.2026
Skills
Customer Service
Customer Assistance
Work Ethic and Integrity
Patience and Empathy
Reliability and punctuality
Customer Relations
Product Knowledge
Timeline
Cashier, Expedite, Barista, Busser
Tourist Home Cafe
10.2023 - Current
Cashier, Expedite, To Go, Server
Shake Shack
01.2022 - 07.2022
Barista, Cashier
Smith Berry Barn
08.2021 - 01.2022
Desk Monitor
Murray Hill Recreation Association
07.2019 - 06.2023
Associates Degree - Fitness Wellness
Northern Arizona University
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