Keira Long
Nashville,TN
Summary
Excels in customer service and team leadership with a proven track record at Marble Slab Creamery. Skilled in employee training and problem-solving that significantly enhances workplace efficiency and customer satisfaction. Ability to multitask and communicate effectively ensures outstanding results in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Shift Lead
Marble Slab Creamery
01.2022 - Current
- Completes store opening and closing procedures and balances tills.
- Trains new employees and delegates daily tasks and responsibilities.
- Maintains a clean and organized work environment, ensuring safety standards are met consistently.
- Provides exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Manages production for ice cream and related products.
- Aids off-site catering efforts by managing the transportation of heavy product bins, facilitating truck unloading, and fostering customer relationships within a professional setting.
Team Member
Cookie Dough Bliss
06.2021 - 11.2021
- Handled store opening and closing responsibilities independently, maintaining a pristine work environment for preceding and subsequent employees.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Managed customer service and inventory to ensure a fully stocked store while providing outstanding customer satisfaction.
- Efficiently managed lifting of heavy boxes containing cookie dough and related items.
Education
Bachelor of Science - Creative & Entertainment Industries
Belmont University
Nashville, TN05.2027
High School Diploma -
Marvin Ridge High School
Waxhaw, NC06.2023
Skills
- Decision-Making Capabilities
- Customer Service Focus
- Self Motivation
- Employee Training
- Problem-Solving
- Team Leadership
- Time Management
- Punctual and Reliable
- Multitasking Abilities
- Excellent Communication
Timeline
Shift Lead
Marble Slab Creamery
01.2022 - Current
Team Member
Cookie Dough Bliss
06.2021 - 11.2021
Bachelor of Science - Creative & Entertainment Industries
Belmont University
High School Diploma -
Marvin Ridge High School
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