Keira Shannon
Grand Forks
Summary
Dedicated team player with experience in customer service and patient care. Skilled in task prioritization and maintaining a clean environment, contributing to patient and customer satisfaction, and efficiency in fast-paced settings.
Overview
6
6
years of professional experience
Work History
orthodontic sterilization & records
Fisher Orthodontics
WILLISTON
06.2025 - 08.2025
- Prepared treatment chairs before and after patient visits.
- Sterilized all orthodontic instruments using approved cleaning methods.
- Disinfected all surfaces and equipment between patients.
- Maintained a clean and organized clinical area.
- Maintained confidentiality and HIPPA compliance.
- Took intraoral and extraoral dental photographs for patient records.
- Captured clear images of teeth, bite alignment, and treatment progress.
- Assisted with charting and treatment documentation.
Family Nanny
Heidi Johnson
WILLISTON
12.2019 - 08.2025
- Managed schedules, including school drop-offs, pickups, and extracurricular activities.
- Maintained cleanliness in play areas, ensuring a safe space for children's activities.
- Monitored playtime to prevent overuse of technology, television, or other influences.
- Developed strong relationships with both parents to ensure open communication regarding the children's progress.
- Provided care when needed to 3 children that included meal preparation, bathing, and transportation to activties.
Barista/Content & Social Media Manager
Deja Brew
Williston
11.2023 - 03.2025
- Crafted high-quality coffee beverages using espresso machines and brewing equipment.
- Provided exceptional customer service while taking and processing orders efficiently.
- Assisted in training new staff on beverage preparation and customer service techniques.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Created content for social media advertising specialties and the workplace environment.
Education
Associate of Science -
Williston State College
Williston, ND05-2025
Bachelor of Science - Biology/ Pre-Dentistry
University of North Dakota
Grand Forks, NDSkills
- Customer service
- Team collaboration
- Charting procedures
- Social media management
- Task prioritization
- Flexible and adaptable
- Friendly, positive attitude
- Patient care
- Dental photography
- Equipment sterilization
- Infant care experience
Timeline
orthodontic sterilization & records
Fisher Orthodontics
06.2025 - 08.2025
Barista/Content & Social Media Manager
Deja Brew
11.2023 - 03.2025
Family Nanny
Heidi Johnson
12.2019 - 08.2025
Associate of Science -
Williston State College
Bachelor of Science - Biology/ Pre-Dentistry
University of North Dakota