Natalia Ball
Enterprise
Summary
Dynamic professional with a strong background in customer service and sterilization processes at Turner Orthodontics. Proven ability to maintain compliance and accuracy while managing inventory and records. Skilled in active listening and staff training, fostering a collaborative environment that enhances team performance and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Sterilization Technician/Records
Turner Orthodontics
10.2023 - 07.2025
- Received deliveries to stock supply closet and manage inventory of dental products and equipment.
- Maintained accurate records of all sterilized items, ensuring traceability and regulatory compliance.
- Performed thorough inspections of instruments for damage or contamination before releasing them for use in surgical procedures.
- Operated and maintained steam autoclaves by using distilled water, checking for leaks and cleaning air traps and water sensors.
- Prepared trays with standard dental instruments to promote quick turnover from one patient to next.
Barista
The Bean Bro
04.2023 - 09.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Ice Cream Server
Milky Moos
12.2021 - 03.2023
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Handled cash transactions accurately, promoting trust between the business and its customers.
Education
High School Diploma -
New Brockton High School
New Brockton, AL05-2025
Skills
- Customer service
- Active listening
- Payment processing
- Staff training
Timeline
Sterilization Technician/Records
Turner Orthodontics
10.2023 - 07.2025
Barista
The Bean Bro
04.2023 - 09.2023
Ice Cream Server
Milky Moos
12.2021 - 03.2023
High School Diploma -
New Brockton High School
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