Keirston Brown
Muncie,IN
Summary
Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Positive and upbeat professional makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
Machine Operator
FCC
Portland , IN
12.2017 - 04.2018
- Operated machinery to produce quality products efficiently.
- Monitored equipment for proper functioning and safety compliance.
- Loaded and unloaded materials for production processes.
Packer
Priority Plastics
Portland , IN
10.2016 - 01.2017
- Packaged products for shipment adhering to company guidelines.
- Operated packing machinery to ensure efficient workflow.
- Inspected items for quality and accuracy before packaging.
Team member
Burger King
Anderson , IN
03.2016 - 07.2016
- Assisted team in maintaining cleanliness and organization of work areas.
- Collaborated with coworkers to complete daily tasks efficiently and effectively.
- Operated cash registers to process payments from customers.
- Greeted customers upon entering the store with friendly demeanor.
- Maintained a clean and organized work area throughout shift.
- Worked hard to learn required tasks quickly to maximize performance.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Collaborated with team members to maximize productivity and efficiency.
- Monitored expiration dates on food items for freshness assurance.
CSR
Pizza Hut
Ander, IN
02.2016 - 07.2016
- Assisted customers with menu selections and order placements.
- Processed payments accurately through the point-of-sale system.
- Maintained cleanliness and organization of dining and kitchen areas.
- Managed multiple tasks simultaneously while providing excellent customer service experience.
Education
General Education Diploma
Dayton , OHSkills
- Customer service
- Time management
- Effective communication
- Attention to detail
- Problem solving
- Safe food handling
- Strong leadership
- Multitasking and organization
- Order accuracy
- Buffet setup and takedown
Certification
ServSafe Certification
Timeline
Machine Operator
FCC
12.2017 - 04.2018
Packer
Priority Plastics
10.2016 - 01.2017
Team member
Burger King
03.2016 - 07.2016
CSR
Pizza Hut
02.2016 - 07.2016
General Education Diploma
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