Keiry Gutierrez

• Directed the full immigration Department, overseeing 5 Supervising Immigration Paralegals, 10 Senior Paralegals, Quality Assurance team, Docket team, 60+ Paralegals, 13+ Legal Assistants, and 8+ Administrative Assistants.
• Provided strategic leadership for large-scale immigration operations, managing multitier teams and high-volume caseloads.
• Established departmental priorities and workflow strategies, aligning staffing needs with firm-wide immigration services.
• Supervised, trained and mentored paralegals and legal assistants in a fast-paced, high-volume environment.
• Assigned caseloads, tracked productivity, and ensured timely completion of filings.
• Developed standardized procedures and training materials, enhancing consistency and operational efficiency across teams.
• Assisted with performance evaluations, disciplinary actions, and employee relations matters.
• Supported management with policy implementation and internal compliance.
• Served as primary decision maker for firm wide paralegal, legal assistant, and administrative operations.
• Established and built the Training Coordination Department from the ground up, creating structure, procedures, and performance metrics.
• Conducted interviews, selected candidates for hire and coordinated onboarding with the training department.
• Strategized and implemented case reassignments to address firm needs, staffing changes, and workload fluctuations.
• Facilitated interdepartmental collaboration, improving communication and streamlining processes to boost firm performance.
• Identified challenges and worked directly with partners to implement solutions.

• Manage over 100 cases that pertained to EOIR and USCIS filings, such as IH supplemental filings, Motion to reopen, Motion to terminate, Motion to substitute counsel, Motion to withdraw, I-360, I-485, I-765, 42-B, I-130, I-912, I-90, N-400, Defensive and Affirmative Asylum, etc.
• Assist in trial preparation by composing affidavits with clients and witnesses, review case-related documents, and conduct trial prep meetings with clients.
• Supported three attorneys by coordinating client communications, managing case openings, and scheduling individual and circuit court hearings.
• Established and built the SIJS department from the ground up, creating structure, defining roles, procedures, and performance metrics.
• Supervise multiple paralegals in relation to Special Immigrant Juvenile Status cases from start to finish.
• Translated documents into Spanish and interpreted verbal communications to facilitate client understanding of immigration processes.
• Trained immigration paralegals on assembly and submission of EOIR and USCIS filings.
• Conducted interviews for prospective paralegals and legal assistants, enhancing the immigration department's talent acquisition process.
• Performed audits on multiple caseloads to ensure compliance and accuracy.
• Led team meetings to streamline workflow, establish new protocols, and contribute to the development of case management software for the SIJS department.
• Delivered exceptional customer service, contributing to hundreds of 5-star Google reviews.

Managed over 100 cases that pertained to EOIR and USCIS filings such as IH supplemental filings, EOIR motions, I-360s, I-130s, I-485s, I-765s, I-912, I-90, N-400, Affirmative I-589, Defensive I-589, I-290B, etc.

• Managed client communications, providing timely updates on case progress and requirements.
• Support attorneys liaising with clients, opening matters, and calendar master calendar hearings, individual hearings, and circuit court hearings.
• Assist in trial preparation by composing affidavits with clients and witnesses, reviewing case related documents, and conducting trial prep meetings with clients.
• Translate documents into Spanish language for client and interpret verbal communications to enable client to understand the immigration process.
• Delivered exceptional customer service, contributing to hundreds of 5-star Google reviews.

• Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
• Measured vital signs and took medical histories to prepare patients for examination.
• Performed preliminary physical tests to accurately record results in patient history summary.
• Collected and packaged biological specimens for diagnostic testing, aiding accurate analysis and timely results.
• Documented notes during patient visits.
• Facilitated communication between patients and physicians by relaying concerns, condition updates, and refill requests.
• Prepared treatment rooms for patient care by ensuring cleanliness and maintaining supply levels.

• Managed 50-80 EOIR and USCIS cases, including motions and applications, ensuring thorough preparation and compliance with legal requirements.
• Compiled EOIR and USCIS filings for submission.
• Composed affidavits with clients and reviewed case documents to strengthen legal arguments and support successful outcomes.
• Managed attorney calendar such as scheduling clients' appointments, master calendar hearings, individual calendar hearings and trials.
• Translated legal documents into Spanish to facilitate client understanding of the immigration process.
• Performed administrative tasks, including scanning, copying, and client communications, to maintain efficient case management.

• Answered and directed incoming calls using multi-line telephone system.
• Scheduled and confirmed appointments.
• Managed daily calendars, scheduled client appointments, and coordinated office events to enhance operational efficiency.
• Provided administrative support by organizing documents, managing schedules, and ensuring efficient workflow for team members.
• Updated and recorded customer or client information to maintain accounts.
• Oversaw setup of conference rooms for meetings and events, ensuring readiness and a welcoming environment for attendees.
• Verified upcoming attorney hearings by reaching out to courts, ensuring accurate scheduling.
• Translated documents into Spanish language for client and interpreted verbal communications to enable client to understand immigration process.