Dedicated Human Resources professional offering ten years of success in benefits administration, employee relations and performance management. In-depth understanding of policy implementation, affirmative action guidelines and employment law compliance. Strong leader with proven problem solving and conflict resolution skills.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Human Resources Generalist
Montauk Student Transport LLC
Medford, NY
11.2015 - 01.2017
Per week: 40
Duties, Accomplishments and Related Skills:
Verified W-4, I-9 and IT 2104 documentation for employment eligibility.
Completed employment verifications, references, fingerprinting and drug testing.
Kept a constant high level of confidentiality awareness.
Coordinated with Safety department on maintaining NYC Office of Pupil Transportation (OPT) and other certifications current.
Liable for new employee process to include screening, interviewing candidates and coordinating background investigations with Safety department.
Managed payroll using Kronos Workforce on a weekly basis for three hundred employees.
Developed and enforced company policy and procedures relating to human resources activity.
Provided advice to leadership on implementation of HR policies and procedures, collective bargaining and union agreements and business rollouts.
Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification for two bus locations.
Managed change through open communication for addressing employee concerns, allowing for different opinions and publicizing new strategies.
Human Resources Operations Assistant
FEGS, Health and Human Services
New York, NY
03.2014 - 03.2015
Hours per week: 40
Duties, Accomplishments and Related Skills:
Executed new employee process such as: screen, interview candidates, coordinate background investigations, verify credentials, prepared offer letters and arrange for new hire on boarding.
Conducted background checks for state clearances and fingerprinting.
Entered Quarterly and Annually employee reviews in Cyborg Limited System.
Established and maintained mandatory classes through Learning Management System (LMS) for employees.
Tracked various statistics and kept detailed records to support human resources department.
Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
Assisted with on-boarding process of thirty new hires every two weeks.
Helped employees register for benefits programs using online portals.
Compiled employee records from individual departments to maintain central files.
Operations and Staffing Supervisor
Victoria's Secret, Limited Brands
New York, NY
06.2004 - 03.2011
Hours per week: 40
Duties, Accomplishments and Related Skills:
Conducted new hire orientations and development training for employees.
Updated store Standard Operation Procedure manuals
Executed physical inventory scheduling, administration and follow up
Assisted in store opening and closing procedures as necessary
Supervised employment and compliance audits of store and employees.
Compensation, benefits administration and recordkeeping.
Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
Advocated for staff members, helping to identify and resolve conflicts.
Oversaw HR needs for store level employee operation across New York and New Jersey locations.
Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
Completed human resource operational requirements by scheduling and assigning employees to specific store roles.
Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Verified applicant references and employment details.
Facilitated new employee orientations to foster positive team attitude.
Education
Master's degree - Human Resource Management
Excelsior College
Albany, NY
01.2021 - 12.2021
Bachelor's degree - Human Resources Management
Excelsior College
Albany, NY
10.2018 - 10.2020
Criminal Justice
John Jay College of Criminal Justice
New York, NY
10.2003 - 10.2005
Skills
Benefits and compensation
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Work Availability
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Quote
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
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