Keisa Ali
Brunswick,GA
Summary
Detail-oriented professional specializing in credentialing processes, compliance tracking, and data management. Successfully streamlined workflows to enhance operational efficiency. Proven ability to implement effective solutions that significantly improve organizational performance.
Overview
6
6
years of professional experience
Work History
Credentialing Site Coordinator
Citizant, Inc.
Brunswick, Georgia
02.2024 - Current
- Coordinated daily site operations to ensure compliance and efficiency for FLETC IRS/IRS CI students and staff regarding PIV credentials.
- Oversaw records of personnel and relevant data to support credentialing processes.
- Responded to inquiries regarding credentialing status for staff and students.
- Maintained informational resources, tracking and documenting requests for updates, certification and credentialing.
- Tracked site activity logs to ensure compliance with established protocols.
- Collaborated with staff and students to align on objectives and timelines.
- Responded promptly to staff and students' inquiries.
Dispatcher
Chenega Infinity, FLETC
Brunswick, GA
08.2022 - 02.2024
- Coordinated communication between field units and command center to enhance operational effectiveness.
- Relayed critical information to on-site personnel using radio systems to ensure timely response.
- Maintained accurate logs of dispatch activities and incidents during shifts.
- Trained new dispatchers on established protocols and operational procedures to promote consistency and efficiency.
- Implemented process improvements to streamline dispatch operations and communication flow.
- Handled a high volume of phone calls of phone calls, ensuring data entry accuracy.
- Assigned drivers to routes based on customer requirements for optimal service.
- Addressed staff and student complaints regarding issues or delays to maintain operational flow and satisfaction.
Medical Biller and Coder
Coastal Community Health
Brunswick, GA
04.2021 - 08.2022
- Reviewed patient records for coding accuracy, ensuring compliance with billing regulations and reducing claim denials.
- Processed medical claims using industry-standard billing software, contributing to streamlined operations.
- Ensured timely submission of claims, adhering to departmental deadlines.
- Filed and submitted insurance claims electronically or via mail.
- Analyzed patient accounts for errors and discrepancies in billing documentation.
- Maintained updated knowledge of medical billing regulations to ensure compliance.
- Communicated with healthcare providers to resolve coding discrepancies effectively.
- Managed patient inquiries regarding billing statements and payments, enhancing patient satisfaction through effective communication.
Billing Specialist
St Simons by the Sea
Brunswick, GA
12.2020 - 04.2022
- Processed patient billing and insurance claims with high accuracy and efficiency.
- Verified insurance coverage and identified third-party payers for billing purposes.
- Calculated billing charges and submitted claims to insurance companies promptly.
- Reviewed medical records to ensure precision in billing information and patient data.
- Resolved billing discrepancies by reviewing accounts and addressing issues quickly.
- Maintained patient account records within electronic health record systems.
- Communicated with patients regarding billing inquiries and available payment options.
- Streamlined billing workflows to enhance accuracy and reduce processing time.
Education
Some College (No Degree) - Health Care Administration
Fort Valley State University
Fort Valley, GASome College (No Degree) - Health Care Administration
College of Coastal Georgia
Brunswick, GASome College (No Degree) - Health Care Administration
Troy University
Troy, ALSkills
- Credentialing processes
- Compliance tracking
- Data management
- Electronic health records
- Insurance verification
- Medical coding
- Claim submission
- Incident reporting
- Scheduling coordination
- Patient relations
- Stakeholder engagement
- Interpersonal communication
Timeline
Credentialing Site Coordinator
Citizant, Inc.
02.2024 - Current
Dispatcher
Chenega Infinity, FLETC
08.2022 - 02.2024
Medical Biller and Coder
Coastal Community Health
04.2021 - 08.2022
Billing Specialist
St Simons by the Sea
12.2020 - 04.2022
Some College (No Degree) - Health Care Administration
Fort Valley State University
Some College (No Degree) - Health Care Administration
College of Coastal Georgia
Some College (No Degree) - Health Care Administration
Troy University