Catina Hammons
Mercy Medical Health Center
Quitman,LA
1
Language
1
Certification
30
years of professional experience
Dedicated professional with extensive experience in healthcare credentialing and patient services. Known for strong communication skills and process optimization, contributing to reduced processing times and improved accuracy in credentialing records.
Work History
Credentialing Coordinator
4 Years 7 Months- Managed primary source verification for healthcare providers, enhancing accuracy of credentialing records.
- Coordinated credentialing processes to ensure compliance with regulatory standards and hospital policies.
- Streamlined application review procedures, reducing processing time and improving overall efficiency.
- Assisted in training new staff on credentialing software and documentation protocols.
- Implemented process improvements that enhanced the consistency of credentialing workflows across departments.
- Contributed to risk management initiatives by monitoring expiring licenses, certifications, and insurances, notifying providers of renewal requirements in a timely manner.
- Upheld strict confidentiality standards, safeguarding sensitive provider information from unauthorized access or disclosure.
Patient Service Technician
13 Years 4 Months- Managed specimen collection, ensuring adherence to safety protocols and quality standards.
- Streamlined patient registration process, enhancing efficiency and reducing wait times.
- Collaborated with healthcare professionals to resolve patient inquiries and improve service delivery.
- Trained new staff on lab procedures, fostering a culture of teamwork and knowledge sharing.
- Led initiatives to enhance patient experience through feedback collection and service adjustments.
- Collected patient co-pay and issued receipt to confirm payment.
Lab Secretary
11 Years 7 Months- Assisted in scheduling appointments and coordinating lab tests for patients and medical staff.
- Maintained accurate records of lab results and patient information using electronic health systems.
- Processed incoming samples and ensured proper labeling and documentation for accuracy.
- Managed laboratory correspondence and communication between departments efficiently.
- Streamlined filing systems to improve access to laboratory reports and documentation.
- Trained new staff on administrative procedures, enhancing overall workflow efficiency within the lab.
- Improved lab efficiency by streamlining administrative processes and implementing effective organizational systems.
Education
Patient Service Degree - General Medical
- Awarded Honor's Certificate for 4.0 GPA
- Awarded Top Student Certificate
High School Diploma
Skills
Written communication
HIPAA compliance
Data analysis
Credentialing software
Provider verification
Primary source verification
MD Staff proficiency
File management
Application monitoring
Credentialing processes
Provider onboarding
Certification
- Certified Credentialing Specialist, ArchPro, current
- BLS, American Heart Association, current
Languages
English
Full Professional
Timeline
Credentialing Coordinator
Mercy Medical Health Center
01.2022 - CurrentRead More
Patient Service Technician
LabCorp
09.2008 - 01.2022Read More
Lab Secretary
Lincoln General Hospital
02.1997 - 09.2008Read More
Career Technical College
Patient Service Degree from General Medical
Read More
Chatham High School
High School Diploma
Read More