Summary
Overview
Work History
Education
Skills
Timeline
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Keisha Adams

Cincinnati,Ohio

Summary

Dynamic Business Operations Manager with 19 years of expertise in business operations, regulatory compliance, and securities registration. Proven ability to enhance productivity through data-driven strategies and streamlined processes. Skilled in managing teams, optimizing workflows, and aligning operations with regulatory standards such as FINRA and SEC. Adept at fostering cross-functional collaboration to achieve organizational objectives and drive continuous improvement. Detail-oriented individual with exceptional communication and project management skills. Demonstrated ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.

Overview

20
20
years of professional experience

Work History

Business Operations Manager

State of Ohio - Opportunities for Ohioans with Disabilities
06.2023 - 08.2024
  • Led a team of 6 administrative staff, optimizing operational workflows and achieving measurable efficiency improvements
  • Enhanced front desk and phone coverage by developing optimized staffing schedules, maintaining high service standards
  • Spearheaded modernization initiatives to automate administrative processes, fostering a culture of innovation
  • Partnered with senior management to streamline office procedures, boosting overall productivity by 15%
  • Conducted performance reviews and implemented targeted training programs, increasing team proficiency

Securities Registration Coordinator

Western Southern Financial Group
01.2005 - 12.2023
  • Oversaw compliance for 700 financial professionals across three firms, ensuring adherence to FINRA, SEC, and state regulations
  • Streamlined securities registration processes, introducing automation that reduced processing time by 25%
  • Developed and delivered training programs on securities registration and compliance, increasing team effectiveness
  • Partnered with executive leadership on regulatory audits, systems testing, and compliance policy updates
  • Recognized for exceptional contributions, including driving continuous improvement initiatives

Education

MBA - Business Administration And HR Management

Indiana Wesleyan University

Bachelor of Science - Marketing and Business

Northern Kentucky University

Skills

  • Business Operations Management
  • Regulatory Compliance (FINRA, SEC)
  • Process Improvement & Automation
  • Strategic Planning & Execution
  • Data Analysis & Performance Metrics
  • Team Leadership & Development
  • Administrative Oversight
  • Excellent oral and written communication
  • Project management
  • Operations management
  • Microsoft office proficient
  • Staff management

Timeline

Business Operations Manager

State of Ohio - Opportunities for Ohioans with Disabilities
06.2023 - 08.2024

Securities Registration Coordinator

Western Southern Financial Group
01.2005 - 12.2023

MBA - Business Administration And HR Management

Indiana Wesleyan University

Bachelor of Science - Marketing and Business

Northern Kentucky University
Keisha Adams