Keisha Davis
Randleman,North Carolina
Summary
Detail-oriented professional with exceptional organizational and communication skills, eager to leverage expertise in a flexible remote work environment. Proven ability to manage multiple tasks efficiently while maintaining high accuracy and attention to detail. Committed to fostering collaborative relationships and delivering outstanding results in dynamic settings. Seeking a career opportunity that aligns with a passion for continuous improvement and adaptability.
Overview
24
24
years of professional experience
Work History
Remote Support Representative Specialist
Planned Administrators Inc.
Columbia, SC
09.2024 - 03.2026
- Resolved client inquiries and issues through effective communication and problem-solving techniques.
- Collaborated with cross-functional teams to streamline support processes and enhance service delivery.
- Documented support interactions to ensure accurate record-keeping and compliance with company policies.
- Provided training and mentorship to new team members on systems, processes, and customer engagement strategies.
Children’s Program Coordinator
Central Wesleyan Church
Asheboro, North Carolina
09.2019 - 03.2022
- Organized and coordinated all children's events and activities to enhance engagement.
- Delivered detailed updates to church board to ensure alignment on participation levels and adherence to budgetary guidelines.
- Developed, authored, and refined weekly lesson plans for children's classes.
- Facilitated volunteer training sessions to optimize program delivery.
Children’s Program Coordinator
Cedar Square Friends Meeting
High Point, North Carolina
10.2017 - 09.2019
- Organized and managed scheduling and coordination of children's events and activities.
- Report to Meeting personnel on participation and budget compliance
- Developed, authored, and refined weekly lesson plans for children's classes.
- Created and launched engaging educational content to enhance children's ministry experiences.
Title Clerk, Accounts Processor, Warranty Administrator
Flow Lexus
Greensboro, North Carolina
09.2002 - 04.2015
- Managed submission of warranty claims, ensuring timely payment processing.
- Monitored and enforced compliance with service department protocols and Lexus warranty standards.
- Established clear schedules to facilitate timely payments and identify potential shortages.
- Facilitated interdepartmental communication to enhance workflow efficiency.
- Coordinated with state agencies to ensure compliance with title regulations.
- Processed vehicle titles and registrations accurately for customer transactions.
Education
Communications
Salem College
Winston Salem, North CarolinaHigh School Diploma -
South Davidson
Denton, North CarolinaSkills
- Scheduling
- Budgeting
- Planning
- Customer Service
- Microsoft Office
- Remote support
- Organization
Timeline
Remote Support Representative Specialist
Planned Administrators Inc.
09.2024 - 03.2026
Children’s Program Coordinator
Central Wesleyan Church
09.2019 - 03.2022
Children’s Program Coordinator
Cedar Square Friends Meeting
10.2017 - 09.2019
Title Clerk, Accounts Processor, Warranty Administrator
Flow Lexus
09.2002 - 04.2015
Communications
Salem College
High School Diploma -
South Davidson