Summary
Overview
Work History
Education
Skills
Timeline
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Keisha Foreman

Rusk,TX

Summary

Driven by a proven track record in enhancing patient care and customer service, I leveraged my expertise in medical admissions processes and client relations at The Arbors Healthcare and Rehabilitation Center. My collaborative efforts in admissions and patient care strategies significantly improved service delivery, showcasing my ability to build rapport and achieve results through effective communication and meticulous attention to detail.

Overview

4
4
years of professional experience

Work History

Marketing/Admissions Coordinator

The Arbors Healthcare and Rehabilitation Center
07.2023 - Current
  • Provided exceptional customer service during phone, personal interactions, and email interactions with prospective and their families, addressing concerns promptly and professionally.
  • Confirmed all insurance benefits met standards of admissions as dictated by policy.
  • Assisted in patient admission process based on federal and state laws.
  • Collaborated with admissions team to develop and implement strategies to improve admissions process.
  • building a trusting bond and providing needed information concerning the services we provide

Agency Licensed Practical Nurse

A.T. Staffing
01.2022 - 07.2023
  • Collaborated with Registered Nurses in the development of individualized care plans based on patients'' unique needs and preferences.
  • Assisted physicians during routine examinations, diagnostic procedures, and minor surgical interventions as necessary for optimal patient outcomes.
  • Developed strong rapport with patients and families through compassionate bedside manner while advocating for their best interests throughout all stages of care.
  • Improved patient outcomes by assessing, planning, implementing, and evaluating individualized care plans.
  • Documented patient information meticulously in electronic medical records to maintain accurate data for clinical decision making.
  • Mentored new hires and LPN students to foster a supportive learning environment while promoting adherence to best practices in patient care delivery.

Residential Care Director

Angelina House
12.2020 - 01.2022
  • Nursing management of a 39 bed assisted living community, including medication management, assessments and level of care management, submission of long term care documents, correlation with families, physicians and third party providers to assure resident health care needs are provided. Record maintenance, charts and med cart audits to assure all policy and procedures are within state guidelines. Community Outreach to assist marketing and communication efforts to influence and improve the image of our company. Servicing and providing consistent resident care. Monitoring, assessing and documenting. Proactive in noticing changes of condition and getting needs met to avoid health risks or further decline. Excellent knowledge of current nursing practices, and methods applied to resident care.

Education

Practical Nursing

Tyler Junior College
Tyler, TX
07.2010

Skills

  • Great Customer Service
  • Client Relations
  • Medical admissions processes
  • Patient Care
  • Sales experience
  • Rapport Building

Timeline

Marketing/Admissions Coordinator

The Arbors Healthcare and Rehabilitation Center
07.2023 - Current

Agency Licensed Practical Nurse

A.T. Staffing
01.2022 - 07.2023

Residential Care Director

Angelina House
12.2020 - 01.2022

Practical Nursing

Tyler Junior College

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Keisha Foreman