Keisha Keys
Glen Burnie,MD
Summary
Effective Certified Medical Assistant/Receptionist who adapts easily to changing environments and demands. To obtain employment in a rewarding and satisfying company, where my education, qualifications, and skills will prove to be an asset as a Certified Medical Assistant in the healthcare field.
Overview
11
11
years of professional experience
Work History
Medical Assistant
Clearway pain Solutions
07.2022 - Current
- Check in patients
- Verify Insurance
- Schedule appointments
- Collect payments
- Triage patients
- Collect urine samples
- Prep charts
- Prepare injections
- Document
- Answer patient cases
- Clean and stock
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Improved clinical workflow with introduction of electronic health records system.
- Measured patient spirometry.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Medical Assistant
St. Agnes Hospital
08.2019 - 05.2020
- Accurately updates and records patient medications and allergies in patient chart upon each visit
- Answers emergency calls and direct patients to the proper physician for care in a timely manner
- Assists with office surgical procedures, expediting specimens to the lab while accurate documenting diagnoses
- Maintains office and clinical supplies, in addition, to supply inventory in exam rooms
- Performs patient check-in/check-out and scheduling of appointments as needed
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
Sterile Transporter
Anne Arundel Medical Center
10.2016 - 01.2018
- Inspected, decontaminated, and cleaned medical instruments prior to assembly and sterilization
- Applied proper sterilization procedure(s) depending on the substance of the instrument
- Handled medical equipment safely including IV pumps/poles oxygen tanks, PCA pumps, chest tubes, catheters, and traction
- Maintained positive and professional relationships with patients
- Followed proper dress codes and adhere to departmental policies and procedures
Geriatric Nursing Assistant
North Arundel Health and Rehab Center
05.2014
- Provided quality care for elderly patients' including, but not limited to: dressing, bathing, and feeding
- Assisted in moving/repositioning bedridden patients as to prevent pressure ulcers and bed sores
- Monitored patients' mental and emotional conditions and well-being
- Consistently worked with patients to assess and develop their ADLs and meet their individual care plan goals
- Served as liaison between doctors, nurses, patients, and family members to relay critical information
Education
NRCMA -
The College of Health Care Professions-Fort Worth
Fort Worth, TX06.2019
High School Diploma -
Old Mill High School
Millersville06.2014
Skills
- Quality Patient Care
- Medical Records
- Insurance Verification
- Account Management
- Patient Assessment & Education
- Multi-Line Phone System
- Filing/Record Management
- Professional Bedside Manner
- MS Office Suite
- Detail Oriented
- Time Management
- Effective Communication
Timeline
Medical Assistant
Clearway pain Solutions
07.2022 - Current
Medical Assistant
St. Agnes Hospital
08.2019 - 05.2020
Sterile Transporter
Anne Arundel Medical Center
10.2016 - 01.2018
Geriatric Nursing Assistant
North Arundel Health and Rehab Center
05.2014
NRCMA -
The College of Health Care Professions-Fort Worth
High School Diploma -
Old Mill High School
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