Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Keisha Kibby

Tampa,FL

Summary

Professional bartender and bar manager with robust experience in hospitality industry, prepared to excel in training and developing bar staff. Known for strong skills in mixology, customer service, and operational efficiency. Focused on team collaboration and adaptable to changing needs, ensuring consistent and high-quality results. Recognized for reliability and effective communication, fostering productive and positive work environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bar Trainer/ Bartender

Clever Alehouse
05.2023 - Current
  • Recruited and trained 13 new employees
  • Increased sales by through upsells and cross-selling of additional products and services
  • Strengthened product knowledge by hosting educational tastings for bartenders with industry experts or brand representatives present.

Bar Manager/ Bartender

Kings Gentleman's Club
02.2023 - 06.2024
  • Established a new high-volume drink menu and ordering system to ensure consistent, on-time, and within budget orders
  • Upholded the highest standards of cleanliness and staff conduct
  • Increased customer retention by 70% through impecable customer service and social media presence
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Bar Manager/ Bartender

Oasis Tavern
08.2020 - 01.2023
  • Implemented a new sales training program for new and existing employees, increasing the average sales volume by 40%
  • Established personal connections with customers, exceeding customer service expectations
  • Built rapport with clients by providing quality customer service and problem solving
  • Closed out cash register and prepared cashier report at close of business.

Education

Bartending -

Elite Bartending School
12.2017

Skills

  • Communication skills
  • Customer service
  • Leadership
  • Sales Experience
  • Hygiene and Cleanliness
  • Alcohol Safety Regulations
  • Cocktail creation
  • Menu development
  • Mixology expertise
  • Sales and promotion

Certification

  • ServSafe Food Handler's Certification
  • Server/Seller licensed in the state of Florida, Pennyslvania and Tennessee

Timeline

Bar Trainer/ Bartender

Clever Alehouse
05.2023 - Current

Bar Manager/ Bartender

Kings Gentleman's Club
02.2023 - 06.2024

Bar Manager/ Bartender

Oasis Tavern
08.2020 - 01.2023

Bartending -

Elite Bartending School

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Keisha Kibby