Summary
Overview
Work History
Education
Skills
Timeline
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Keisha Lewis

Plainfield,NJ

Summary

Dedicated, passionate, and experienced professional with a background in environmental science and customer service. Strong focus on driving awareness and engagement as a professional in brand representation. Skilled in building relationships, promoting products, and executing effective marketing strategies. Known for ability to collaborate effectively with teams and adapt to changing needs, consistently ensuring goals are met. Reliable and results-driven, motivated by a passion for delivering impactful outcomes.

Overview

6
6
years of professional experience

Work History

Brand Ambassador

Neiman Marcus
10.2023 - Current
  • Increased customer loyalty through personalized sales interactions, providing expert product knowledge and recommendations.
  • Exceeded quarterly sales targets through persistent follow-up strategies that nurtured leads into loyal clients.
  • Provided exceptional customer service to drive satisfaction.

Public Health Sanitarian

Department of Mental Health and Hygiene
01.2020 - 01.2022
  • Inspect businesses and other establishments within New York State and NYC for compliance with Covid-19 protocols; identify public health concerns and issue summonses to businesses for non-compliance with required Covid-19 standards
  • Educate operators on Covid-19 regulations to reduce contagion and protect employees, customers, and the broader community
  • Conduct periodic inspections of childcare programs involving visual analysis of premises, reviewing documents and records, and field testing and sample collection
  • Prepare reports utilizing a handheld tablet to document inspection findings in a complete, clear, accurate and timely fashion
  • Review findings and instruct operators on regulatory compliance and remedial measures (e.g., proper food handling)
  • Issue court summonses hearing notices to establishments that pose potential risk of imminent danger
  • Determine site viability related to applications for permits to open childcare programs under the NYC Health code
  • Conduct data collection and reporting activities for review based on DOHMH guidelines

Emergency Room Clerical Associate

Coney Island Hospital
01.2019 - 01.2020
  • Register patients in the Unity System using the appropriate insurance codes and financial class
  • Conduct comprehensive interviews of patients to complete demographic data and determine payer for emergency services
  • Verify medical insurance coverage using HFE/HDX Utilities options
  • Update, verify, and correct patient data using proper documentation in Unity System Accession lab requests and ensure specimens are delivered to the lab and results received in a timely manner
  • Contact consultants as directed by the Emergency Department's Medical Doctor/Physician Assistant
  • Follow through to ensure optimal service; scan and review all appropriate documents utilizing Document Imaging; schedule follow up care appointments according to H+H policy and procedures and Manage Care guidelines
  • Treat all patients in a courteous and respectful manner with special regard to confidentiality; respond to patient inquiries and relay messages to the Patient Representatives or other personnel as appropriate; perform other tasks and clerical duties as assigned by the Associates Executive Director, Assistant Director, and Coordinating Manager

Education

Bachelor of Science Degree - Environmental Science

City University of New York, Medgar Evers College
Brooklyn, NY

Bachelor of Science - Nursing

Chamberlain College of Nursing
North Brunswick, NJ
01-2027

Skills

  • Strategic Communications
  • Epic Trained
  • Supply Management
  • MS Office Suite
  • Environmental Water
  • Scheduling and Payroll
  • Certified Eligibility Specialist
  • COVID-19 Protocol Enforcement
  • Customer service
  • Effective communicator
  • Exceptional communication
  • Customer engagement
  • Team leadership qualities
  • Customer relations
  • Goal-oriented mindset

Timeline

Brand Ambassador

Neiman Marcus
10.2023 - Current

Public Health Sanitarian

Department of Mental Health and Hygiene
01.2020 - 01.2022

Emergency Room Clerical Associate

Coney Island Hospital
01.2019 - 01.2020

Bachelor of Science Degree - Environmental Science

City University of New York, Medgar Evers College

Bachelor of Science - Nursing

Chamberlain College of Nursing

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Keisha Lewis