Keisha Lormand

Responsible for the overall success of the restaurant, managing all aspects of the business from daily operations to long-term strategy. Key duties included overseeing staff and training, managing finances, payroll, and accounting. Ensuring legal compliance with health and safety regulations and maintaining customer satisfaction. Also handled inventory and managed stock levels,

• Direct all store personnel.
• Implement and administer all guidelines.
• Assist in the making of all sales objectives, product pricing and store budgets.
• Hire, train, motivate and develop store personnel for promotion.
• Maintain good business practices through budget and expense control, advertising, buying, and reviewing salaries and wages of store employees annually.
• Review all bills weekly on a pre-designated day.
• Follow company guidelines regarding proper procedures on appointments, reminders and customer greetings.
• Hold monthly meetings with all store employees.
• Obtains revenue by verifying transaction information;; computing charges and refunds;; preparing and mailing invoices;; identifying delinquent accounts and insufficient payments.
• Collects revenue by reminding delinquent accounts;; notifying customers of insufficient payments.
• Maintains accounting ledgers by posting account transactions.
• Secures financial information by completing data base backups.
• Pays employees by directing the production and issuance of paychecks.
• Complies with federal, state, and local legal requirements.
• Determines payroll liabilities by approving the calculation of employee federal and state income and social security taxes and employer's social security.

• Maintain accounting records by making copies and filing documents.
• Set up new accounts in general ledger.
• Reconciles bank statements by comparing statements with general ledger. Maintains accounting databases by entering data in the computer and processing backups.
• Prepare monthly statements.
• Identify delinquent accounts and insufficient payments.
• Collects revenue on all delinquent accounts.
• Maintains accounting ledgers by posting account transactions.
• Make bank deposits and prepare bank reports.
• Prepare and process weekly payroll.

• Ensure that payments are maintained for all accounts and that the billing process and follow up is completed in a timely manner in accordance with established policies and procedures.
• Research and process for payment all invoices which require payment. Enter necessary information into computer, print checks, and pay invoices. Inform the appropriate person when an invoice has not been authorized for payment, research reasons, and remedy the situation.
• Communicate with all departments on property with respect to invoices, expense reports, purchase orders, etc.
• Organize pending purchase orders and invoices.
• File all necessary paperwork and forward necessary paperwork to the corporate office.
• Perform other incidental and related duties as required and assigned.

• Perform computer input of weekly payroll of 800 employees.
• Calculated and audited weekly time sheets.
• Completed special projects as needed.
• Performed mathematical calculations for withholdings and deductions, vacation, sick leave, retroactive pay, overtime, salary changes, etc.
• Printed payroll checks.
• Audited preparation of W-4 forms and employee termination data to ensure compliance with company, state, and federal regulations.
• Completed wage or verification of employment forms for various governmental agencies and other sources.
• Input and maintain employee medical insurance data.
• Assist Human Resources department with open enrollment and new hire benefit information.

• Perform computer input of weekly payroll of 400 employees.
• Calculated and audited weekly time sheets.
• Completed special projects as needed.
• Performed mathematical calculations for withholdings and deductions, vacation, sick leave, retroactive pay, overtime, salary changes, etc.
• Printed payroll checks.
• Audited preparation of W-4 forms and employee termination data to ensure compliance with company, state, and federal regulations.
• Completed wage or verification of employment forms for various governmental agencies and other sources.
• Input and maintain employee medical insurance data.
• Assist Human Resources department with open enrollment and new hire benefit information.