Keisha Pappa
Summary
Driven and decisive professional offering several years of experience managing human resources teams to deliver compliance, personnel communication and workforce programs. Flexible and focused with expertise in recruitment and retention, mediation, staff training and development and complex problem resolution. Develops and implements hr strategies and initiatives aligned with overall business strategy.
Overview
19
19
years of professional experience
Work History
Assistant Escrow Officer
Parkway Title, LLC
Houston, Texas
05.2020 - 01.2023
- Conducted post-closing follow-ups to ensure satisfactory completion of all escrow transactions.
- Worked with customers, realty professionals and lender representatives to complete smooth and efficient process.
- Reviewed contracts, commitments and orders to prepare for closing and assembled documents to prepare files and facilitate smooth final transactions.
Administrative Officer
SNI Staffing Now
Houston, TX
08.2018 - 05.2020
- Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
- Coordinated travel arrangements, including flights, hotels, car rental reservations, and ground transportation.
- Performed data entry tasks including entering financial transactions into the company's accounting system.
Human Resources Officer
Restaurant Depot
College Point, NY
01.2004 - 08.2018
- Prepared or maintained employment records using human resources management system software.
- Addressed harassment allegations, work complaints or other employee concerns.
- Sorted top talent identification processes by interviewing candidates and executing onboarding, orientation, and benefits processes.
- Maintained employee records such as contact information, attendance records, performance reviews and termination documents.
- Performed payroll functions, such as maintaining timekeeping information and submitting payroll.
Education
Bachelor of Arts - Liberal Arts and Sciences/ Minor Anthropology
California State Polytechnic University, Pomona
Pomona, CA05-2003
Timeline
Assistant Escrow Officer
Parkway Title, LLC
05.2020 - 01.2023
Administrative Officer
SNI Staffing Now
08.2018 - 05.2020
Human Resources Officer
Restaurant Depot
01.2004 - 08.2018
Bachelor of Arts - Liberal Arts and Sciences/ Minor Anthropology
California State Polytechnic University, Pomona
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