Keisha Petteway
Wintersville,OH
Summary
Detail-oriented office assistant skilled in customer service and data entry. Proven ability to enhance operational efficiency through effective patient scheduling and meticulous handling of medical records.
Overview
12
12
years of professional experience
Work History
Office Assistant
Trinity Health System
07.2023 - Current
- Managed patient scheduling and appointment confirmations to enhance operational efficiency.
- Assisted in processing medical records, ensuring accuracy and confidentiality of sensitive information.
- Coordinated office supplies inventory and procurement, optimizing resource allocation and availability.
- Supported front desk operations by greeting visitors and responding to inquiries with professionalism.
Behavior Technician
Trinity Health System
11.2019 - 07.2023
- Implemented individualized behavior intervention plans to enhance client engagement and progress.
- Monitored patient behaviors and documented observations to inform treatment adjustments.
- Collaborated with multidisciplinary teams to ensure consistent care strategies across settings.
- Trained new staff on behavioral techniques and data collection methods for improved outcomes.
State Tested Nursing Assistant
Bolger Healthcare Facilities
02.2014 - 11.2019
- Assisted nursing staff in delivering high-quality patient care and support.
- Monitored vital signs and reported changes to healthcare team promptly.
- Helped patients with daily living activities, fostering independence and dignity.
- Maintained cleanliness and safety standards in patient environments consistently.
Education
No Degree - Phlebotomy
Eastern Gateway Community College
Steubenville, OH05-2006
Associate of Applied Science - Health Administration
Ohio Valley School of Technology
East Liverpool, OH12-2003
High School Diploma -
Steubenville High School
Steubenville, OH06-1995
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
Timeline
Office Assistant
Trinity Health System
07.2023 - Current
Behavior Technician
Trinity Health System
11.2019 - 07.2023
State Tested Nursing Assistant
Bolger Healthcare Facilities
02.2014 - 11.2019
No Degree - Phlebotomy
Eastern Gateway Community College
Associate of Applied Science - Health Administration
Ohio Valley School of Technology
High School Diploma -
Steubenville High School