Keisha Ramsey
Madison Heights, MI
(248)747-0994
Keisharamsey2@gmail.com
Dear Hiring Manager
I am writing to express my interest in the Remote Prior Authorization / Insurance Specialist position. With over 20 years of progressive experience at CVS Pharmacy, I have developed extensive expertise in insurance billing, Medicare and Medicaid processing, claim resolution, and regulatory compliance within high-volume healthcare environments. I am now seeking to transition into a fully remote role where I can contribute my operational knowledge while continuing to grow professionally.
Throughout my career, I have worked directly with insurance providers to resolve claim rejections, obtain overrides, and clarify coverage requirements. I have supported prior authorization workflows by identifying required documentation, coordinating with pharmacists, and communicating with payors to ensure timely processing. My experience includes billing Medicare and Medicaid, navigating complex insurance guidelines, and maintaining strict HIPAA compliance when handling protected health information.
In addition to my billing expertise, I bring strong organizational skills, attention to detail, and the ability to work independently while meeting productivity standards. After advancing internally over two decades, I am motivated to expand my responsibilities within insurance and revenue cycle operations in a remote setting.
I maintain a fully equipped home office with reliable high-speed internet and a private workspace and am comfortable utilizing employer-provided equipment and secure systems. I would welcome the opportunity to contribute to your team and support efficient, accurate insurance processing. Thank you for your time and consideration.
Sincerely,
Keisha Ramsey
