Keisha Bradford-Leicht
Green Bay
Summary
Motivated Supply Chain Specialist
Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Operations Manager
Auge company Inc
07.2024 - Current
- Collaborated with cross-functional teams to develop and implement standard operating procedures (SOPs) for all operational processes
- Managed inventory levels to ensure optimal stock availability while minimizing carrying costs
- Coordinated logistics activities including transportation planning, warehousing optimization, and order fulfillment
- Developed strategic partnerships with suppliers leading to improved pricing terms
- Accounting duties including accounts payable, customer invoices, collections, monthly storage billing
Truckload Operations Manager
WARP-Remote
01.2023 - 04.2024
- Manage a department consisting of 3-5 carrier sales reps and 15 Track and Trace workers
- Cross train all individuals to cover freight, track freight, and relay information to customers
- Manage RFPs and pricing negotiations on both customer and carrier side
- Manage problems as they arise and assist with resolutions such as transloading, Cross Dock knowledge, etc
- Manage all FTL, LTL loads designated resulting in 250+ shipments per week
- Maintain accurate shipment data and report any discrepancies
- Monitor monthly margins and revenue to maintain a 15%+ margin
- Monthly coverage for team was over 800 loads per month
- Manage Team revenue averaging $250,000/month
- Understand customs documents and releases needed to ensure smooth cross border travel
- Manage carrier sourcing and carrier rates
- Manage carrier vetting/approval
- Lean Six Sigma certification
- Review/create designated KPIs
Carrier Sales Representative
Warp Technologies
06.2022 - 12.2023
- Assist with daily freight needs
- Daily Track and Trace of loads
- Build Carrier relationships
- TMS improvement team
- Assist with all tasks asked of me including customer bids, training, IT needs etc
- Provide shipment rates based off data and market fluctuations
Logistics Coordinator / Operations support team lead
M2 Logistics Inc.
Green Bay
02.2021 - 06.2022
- Assist with daily track and trace of loads
- Build shipments and make pick up/delivery appointments
- Answer customer inquiries timely
- Assist covering freight using DAT or carrier history
- Provide shipment rates based off data and market fluctuations
- Manage a team and make improvement plans
- Build SOPs
- Use multiple computer systems and portals based off customer needs
- Assist with all tasks asked of me including customer bids, training, IT needs etc
- Assist with billing needs such as imaging, helping solve billing discrepancies, verifying Pods and Customer invoices
Assistant Store Manager/Store Manager
Cottonwood Financial
07.2020 - 01.2021
- Assist customers getting approved with loans
- Track delinquent customers to collect payment
- Take payments
- Data entry in our cashwise system
Office Administrative Assistant
RGL Logistics
11.2019 - 07.2020
- Work with customers and getting their loads out on time.
- Work in SAP to adjust things accordingly.
- Print orders, label orders, WMS experience.
- Answer customer questions and schedule appointments.
- Answer incoming calls and give directions as need regarding picking up loads.
- Put all paperwork together for drivers and facilities.
- Maintain contact with warehouse personnel regarding changes of carriers, orders going on hold, etc.
Education
Logistics And Supply Chain Management
University of Wisconsin, Green Bay
Green Bay, WI12-2026
Associate's degree - Supply Chain Management
Northeast Wisconsin Technical College
08.2023
Skills
- Outlook
- Leadership
- Transportation management systems
- Sign Language
- Sales
- Organizational skills
- Time Management
- Vital Signs
- Fax
- Supply chain
- Warehouse experience
- Microsoft Excel
- Microsoft office
- Microsoft Word
- Pricing
- Google Docs
- Order entry
- Customer Service
- Cash register
- Order Entry
- Organizational Skills
- Documentation
- Typing
- Front Desk
- Shipping & receiving
- Scheduling
- Communication
- Information Security
- Time management
- QuickBooks
- Training
- Office Administration
- Sales management
- Microsoft Office
- Data Entry
- Supply chain management
- Freight
- Negotiation
- Lean Six Sigma certified
- Logistics coordination
- Cost reduction
- Team leadership
- Customer service
- Problem solving
- Process improvement
- Performance evaluations
Certification
- Lean Six Sigma
- MS office certified
Timeline
Operations Manager
Auge company Inc
07.2024 - Current
Truckload Operations Manager
WARP-Remote
01.2023 - 04.2024
Carrier Sales Representative
Warp Technologies
06.2022 - 12.2023
Logistics Coordinator / Operations support team lead
M2 Logistics Inc.
02.2021 - 06.2022
Assistant Store Manager/Store Manager
Cottonwood Financial
07.2020 - 01.2021
Office Administrative Assistant
RGL Logistics
11.2019 - 07.2020
Logistics And Supply Chain Management
University of Wisconsin, Green Bay
Associate's degree - Supply Chain Management
Northeast Wisconsin Technical College