Summary
Overview
Work History
Skills
Skills
Timeline
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Keisha Reed

Summary

Detail-oriented and highly analytical Accounts Receivable (AR) professional with extensive experience in high-volume cash applications, payment processing, account reconciliations, and dispute resolution. Skilled in SAP, Excel (VLOOKUPs, Pivot Tables), and General Ledger balancing, with a strong ability to follow structured processes and procedures. Adept at collaborating with credit managers, customers, and finance teams to ensure payment accuracy and dispute resolution.

Overview

11
11
years of professional experience

Work History

Senior Accounts Receivable & Cash Applications Analyst

Venture Metals
05.2021 - 03.2024
  • Processed high-volume cash applications in SAP, ensuring same day posting for (ACH, Credit Cards, and Checks)
  • Conducted daily AR receipt audits, verifying payments against bank deposits and the General Ledger for accuracy
  • Researched outstanding invoices, payment discrepancies, and deductions, maintaining dispute files in SAP
  • Managed Excel-based data analysis, utilizing VLOOKUPs, Pivot Tables, and Text-to-Number conversions to support reporting and reconciliation efforts
  • Maintained accurate payment remittance files, organizing documents in Teams and Outlook folders for streamlined access
  • Assisted with customer account reconciliations and worked closely with credit managers and customers to resolve payment inquiries
  • Supported other AR functions, including handling NSF payments, all returns, refunds, and general account inquiries
  • Partnered with other Finance groups to identify and resolve payment discrepancies efficiently

Commercial Collections Analyst

WageWorks, Inc.
01.2017 - 01.2020
  • Managed collections for overdue accounts, ensuring timely payment follow-ups and maintaining accurate customer records
  • Researched and resolved customer billing disputes and payment discrepancies
  • Reconciled customer accounts, processed adjustments, and ensured compliance with AR policies
  • Worked closely with the billing and finance teams to resolve outstanding balances and prevent future disputes

Senior Loan Processor

Green Tree Servicing
01.2013 - 01.2017
  • Managed a pipeline of 60-70 loans, ensuring timely processing and compliance with underwriting guidelines
  • Performed account reconciliations and credit reviews, validating borrower financials and supporting loan approvals
  • Coordinated with credit agencies, appraisers, and title companies to ensure smooth loan processing
  • Researched and resolved financial discrepancies, tax lines, and insurance coverage issues before loan funding

Skills

  • Cash applications
  • SAP expertise
  • Data analysis
  • Excel reporting
  • Account reconciliation
  • Customer relationship management

Skills

SAP, ACH, Credit Cards, Checks, NSF Payments, PAD Returns, General Ledger Balancing, AR Receipts Audits, Invoice Research, Excel (VLOOKUPs, Pivot Tables, Text-to-Number Conversions), AR Log Sheet, Report Generation, Customer Account Research, Payment Discrepancy Investigations, Soft Collections, Maintaining Remittance Files, Outlook & Teams File Management

Timeline

Senior Accounts Receivable & Cash Applications Analyst

Venture Metals
05.2021 - 03.2024

Commercial Collections Analyst

WageWorks, Inc.
01.2017 - 01.2020

Senior Loan Processor

Green Tree Servicing
01.2013 - 01.2017

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Keisha Reed