Keisha Russell
Gallipolis,OH
Summary
Skills Customer service Very proficient in providing excellent customer service Go above and beyond for the customer and their needs Work ethic Strong work ethic High work productivity On time and very punctual Works great with others and in team Upholds strong character Customer above all else
Overview
7
7
years of professional experience
Work History
Customer Service Representative
AT&T/DirecTV
02.2021 - Current
- I take calls from customers to help them with their needs with their AT&T or DirecTV services
- I also offer promotions when promotions are available on their services
- I help them with their bills with understanding or correcting them when needing corrected
- I help with tech support as well, and when a customer is wanting to start a new service or add a new service I help them get that set up too
Cashier
Loves
11.2020 - 02.2021
- I was a cashier and a stocker
- I worked on both the regular side and the side for the truckers
- I cleaned showers for the truckers, took out the trash, rang people up for their purchases and stocked the food, snacks and drinks when they started to run low
Fresh Production Sales Associate
Walmart
11.2017 - 01.2021
- Make bread/bakery products
- Package bread/bakery products
- Stock all bakery-like items on sales floor
- Clean and sanitize backroom
- Organize back stock and keep everything clean
- Slice deli meats and other deli products
- Clean slicers and sanitize all deli equipment
Housekeeper
Hotel/Hospitality
07.2020 - 11.2020
- I provided clean bedding and towels
- I wiped down rooms, removing trash, vacuuming the rooms, mopping etc to provide a nice and clean room for current people staying in the rooms and new people getting rooms
Housekeeper
Hotel/Hospitality
01.2020 - 07.2020
- I provided clean bedding and towels
- I wiped down rooms, removing trash, vacuuming the rooms, mopping etc to provide a nice and clean room for current people staying in the rooms and new people getting rooms
Education
Diploma -
Point Pleasant High School
Point Pleasant, WV06.2014
Skills
- Customer service
- Work ethic
- High work productivity
- Punctuality
- Teamwork
- Strong character
- Customer focus
- Personal connections
- Sales
- Organizational skills
- Fast typing
Accomplishments
Employee of the month, 12/01/19, Walmart, Recognized for providing excellent customer service and high work ethic
Professionalsummary - Skills
- Customer service
- Very proficient in providing excellent customer service
- Go above and beyond for the customer and their needs
- Strong work ethic
- High work productivity
- On time and very punctual
- Works great with others and in team
- Upholds strong character
- Customer above all else
Timeline
Customer Service Representative
AT&T/DirecTV
02.2021 - Current
Cashier
Loves
11.2020 - 02.2021
Housekeeper
Hotel/Hospitality
07.2020 - 11.2020
Housekeeper
Hotel/Hospitality
01.2020 - 07.2020
Fresh Production Sales Associate
Walmart
11.2017 - 01.2021
Diploma -
Point Pleasant High School
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