Keishalee Valentin
Virginia Beach,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Expeditor, Hostess, Food Runner
Chix Seaside Grille & Bar
04.2022 - Current
- Streamlined order processing by implementing efficient scheduling and tracking systems.
- Improved delivery times by closely monitoring and prioritizing urgent orders.
- Enhanced communication between departments to ensure seamless order management and fulfillment.
- Facilitated cross-training initiatives, increasing team flexibility and productivity during peak periods.
- Assisted in reducing lead times by coordinating with production teams on material requirements and schedules.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
Cashier Team Lead
The Sub Bag
08.2021 - Current
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Streamlined cashier operations for improved productivity and reduced wait times.
- Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Developed strong relationships with repeat customers through friendly service interactions.
- Communicated with customers and team members to solve problems.
Education
First Colonial High School
Virginia Beach, VASkills
- Work Order Management
- Menu Memorization
- Issue Resolution
- Guest Service
- Excellent Communication
- Decision Making
- Strong Organization
- Team Leadership
- Conflict Resolution
- Problem Solving
- Time Management
- Inventory Control
Certification
- Microsoft Word License - 2021
- Microsoft Excel License - 2022
- Microsoft Powerpoint License - 2022
- Microsoft Office Specialist, Associate - 2022
Languages
Spanish
Native or Bilingual
Timeline
Expeditor, Hostess, Food Runner
Chix Seaside Grille & Bar
04.2022 - Current
Cashier Team Lead
The Sub Bag
08.2021 - Current
First Colonial High School
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