Keishari Eason
Des Moines,IA
Summary
Dedicated and detailed-oriented customer service experience in several different industries. Seeking a position that will expand my skills and gives me the opportunity to gain new skills.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate (RSA)
Avis Budget Group
07.2022 - Current
- Renting customers cars by entering their information on rental contract
- Customer service- Answering questions / concerns
- Taking payment
- Conducted outbound calls.
- Conducted comprehensive training sessions for new hires.
- Managed operations across multiple computer systems.
- Greeted customers and provided outstanding customer service.
Front-end Cashier
Walmart
05.2022 - 07.2022
- Checking customers out on the cash register by scanning their items
- Guided customers through self-checkout lanes by addressing inquiries and resolving issues.
- Welcomed customers upon arrival.
- Ensured accurate placement of restocked items.
Stower
Amazon
09.2021 - 06.2022
- Reviewed screen that showed the customers items
- Extracted item from mobile shelf.
- Sorted products into bins for delivery to packing team.
Dietary Aid
Iowa Methodist Medical Center
10.2019 - 08.2021
- Ensured timely delivery of food trays to each floor and organized them in carts.
- Transported food trays to patients.
- Assembled meal trays tailored to specific dietary requirements.
- Restocked inventory including food, produce, and beverages.
- Executed efficient restocking processes to maintain inventory levels.
- Conducted training sessions for new employees.
Retail Sales Associate
Famous Footwear
10.2019 - 11.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed inventory assessments and updated stock as needed.
- Processed online orders efficiently.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Some College Experience - Business
Des Moines Area Community College
1100 7th Street, Des Moines, IA 50314. 09.2021
High School -
Herbert Hoover High School
651 Glenwood Road, Glendale, CA 91202. 05.2021
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Retail sales
- Cash handling
- Reliability and punctuality
- Store opening and closing
- Product knowledge
- Stocking and receiving
- Conflict resolution
Timeline
Retail Sales Associate (RSA)
Avis Budget Group
07.2022 - Current
Front-end Cashier
Walmart
05.2022 - 07.2022
Stower
Amazon
09.2021 - 06.2022
Retail Sales Associate
Famous Footwear
10.2019 - 11.2019
Dietary Aid
Iowa Methodist Medical Center
10.2019 - 08.2021
Some College Experience - Business
Des Moines Area Community College
High School -
Herbert Hoover High School
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