Keishla Acevedo

Experienced and trusted customer service professional with extensive experience offering support in a fast-paced call center environment. Demonstrates a strong commitment to helping customers resolve their concerns and fostering a favorable perception of the organization. Thrives in collaborative team environments, as well as working independently. Demonstrates a proven aptitude for active listening, resolving issues quickly and effectively, and establishing exceptional rapport with callers. Totally dedicated to complying with company protocols and building lasting customer loyalty.

There have been studies that show that reading fiction increases empathy, vocabulary increases, and the characters and adventures become part of you. I have been reading at an adult level since second grade. Everything I know I learned from a lifetime of reading. It calms my nerves and I get a lot of pleasure from the skillful use of language of the best writers.