Keisi Lopez-Sanchez
CA
Summary
Fragrance Vendor with proven expertise in sales assistance and exceptional customer engagement. Specialized in promotional events and brand promotion, I significantly contributed to creating effective marketing strategies, enhancing product sales. Skilled in cross-selling techniques and returns management, I consistently ensured high customer satisfaction and loyalty through knowledgeable service and interpersonal skills.
Overview
4
4
years of professional experience
Work History
Fragrance Vendor
AllWork
Palm Desert, CA
09.2023 - Current
Fragrance Vendor
Randstad
Palm Desert, CA
05.2021 - 09.2023
- Greeted customers to determine wants or needs.
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face.
- Maintained updated knowledge through continuing education and advanced training.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered customer inquiries regarding product features, pricing, and availability.
- Educated customers on scents and products available from several luxury fragrance brands.
- Assisted in creating marketing plans and campaigns to increase product sales.
- Answered customer questions and guided to specific products requested.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Executed promotional activities in order to attract more customers.
Education
Bachelor of Science - Kinesiology
California State University San Bernardino
San Bernardino, CA12-2024
Skills
- Promotional events
- Sales assistance
- Product demonstration
- Brand promotion
- Returns management
- Cross-selling techniques
- Customer engagement
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Fragrance Vendor
AllWork
09.2023 - Current
Fragrance Vendor
Randstad
05.2021 - 09.2023
Bachelor of Science - Kinesiology
California State University San Bernardino
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