Keisy Guevara Navas

• Executed corporate commercial strategies and product news while aligning product placement with store layout to optimize sales performance.
• Maintained high visual and presentation standards by adapting store layout to align with local customer profiles, enhancing shopping experience.
• Analyzed daily sales reports, retail metrics, and business maps to identify product shortcomings and highlight top sellers, informing inventory decisions.

• Guided shoppers to suitable merchandise, enhancing their shopping experience.
• Assisted fitting room customers in selecting correct sizes and styles, improving their purchase confidence.
• Processed returns and exchanges accurately, ensuring customer satisfaction.

• Met and exceeded deposit processing productivity standards.
• Processed digital check and cash deposit images to ensure accuracy and compliance.
• Verified data formats and flagged errors to maintain data integrity.
• Analyzed documents for potential fraud, enhancing security measures.

• Supported financial reporting, cash handling, inventory tracking, safety practices, customer service, and staff oversight to ensure store operations aligned with company standards.
• Planned and organized daily work for full staff to optimize workflow and enhance team efficiency.
• Set floor plans and merchandise displays in assigned departments to maximize product visibility and maintain aesthetic standards.

• Assisted customers and patients by providing detailed product and service information, ensuring informed purchasing decisions.
• Processed sales on cash register, delivering courteous and efficient checkout service to enhance customer satisfaction.
• Scanned customer purchases on cash register, handled cash transactions, and ensured accurate change returns for seamless checkout experience.

• Greeted customers at store entrance and throughout sales floor, showcased new sales and promotions, and increased customer awareness of current offers.
• Assisted customers in fitting rooms by confirming sizes, styles, and colors, while providing tailored recommendations that enhanced purchase decisions.
• Kept sales floor clean, presentable, and ready for next business day, ensuring an inviting shopping environment.

GPA: 3.56