Keita Pantaleon
Dedham,MA
Summary
Dynamic and compassionate Direct Support Professional with a proven track record at The Price Center, excelling in client support and medication administration. Adept at managing time effectively while providing exceptional care and behavioral management. Committed to fostering positive relationships and ensuring client satisfaction in fast-paced environments.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Direct Support Professional
The Price Center
Needham, MA
01.2020 - Current
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
Sterling Processing
University of Utah
Salt Lake City, UT
11.2011 - 08.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Contributed to team dynamics by delivering support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Office Clerk
Citibank
Long Island City, NY
02.2006 - 05.2011
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
Education
Bachelor Of Medical Science - Medicine
University of Utah
Salt Lake City, UTBachelor Of Business Administration And Management - Business Administration And Management
Long Island University, Brooklyn, NY
Brooklyn, NYA+ Certificate - Information And Communication Technology
Apex Technical School
Long Island City, NY06.2009
High School Diploma -
South Shore Highschool
Brooklyn, NY06.2005
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Compassionate caregiving
- Medication administration
- Behavioral management
- Client documentation
- Health and safety requirements
- Direct patient care
- Appointment scheduling
- Patient care
Accomplishments
I recently got my Human Rights Officer certification and also my MAP certification.
Certification
A+ Certificate
MAP Certification
Human Rights Certification
Timeline
Direct Support Professional
The Price Center
01.2020 - Current
Sterling Processing
University of Utah
11.2011 - 08.2018
Office Clerk
Citibank
02.2006 - 05.2011
Bachelor Of Medical Science - Medicine
University of Utah
Bachelor Of Business Administration And Management - Business Administration And Management
Long Island University, Brooklyn, NY
A+ Certificate - Information And Communication Technology
Apex Technical School
High School Diploma -
South Shore Highschool