Keith Allison
Duncanville
Summary
Detail-oriented technician with a robust background in fiber optics installation and maintenance. Known for exceptional public speaking skills and a strong commitment to training team members in best practices and safety protocols.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Fiber Optics Trainer Lead/Assigned to Verizon
Experis
Hilliard, OH
01.2026 - Current
- Developed training materials to enhance employee knowledge and skills.
- Delivered engaging training sessions that improved participant understanding of core processes.
- Assisted in evaluating training effectiveness through participant feedback and assessments.
- Collaborated with team members to adapt training programs based on learner needs.
- Trained employees to install fiber drops from utility poles to customer's premises.
- Familiarized employees on how the fiber distribution network works, starting with light from the central office, to the fiber distribution hub, to the fiber distribution terminal, to the optical network terminal.
- Participated in TEACH (Technician, Educator, Advisor, Coach,Host) course to help facilitate material to employees.
- Ensured all employees were proficient with safety protocols and the use of proper PPE(Protective Personal Equipment)
- Trained employees on how to make all connections on ethernet cables and coaxial cables using F-Type connectors, RJ11, RJ45,Keystone jacks(CAT5e, CAT6)
Premises Technician
AT&T
Dallas, TX
02.2023 - 12.2025
- Installed and maintained telecommunications equipment to ensure optimal performance.
- Conducted troubleshooting for network issues, enhancing service reliability.
- Performed fiber drops via aerial or buried depending on customer's neighborhood. installed slack NID(Network Interface Device) to customers premise and ran IW(inside wire) into the premise.
- Maintained good fiber hygiene with the use of a one-click at all connection points from the fiber distribution hub,the fiber distribution terminal, the slack NID(Network Interface Device), and at the FAP(Fiber Access Point) inside customers homes or businesses.
- Activated customers routers and made sure their equipment was functioning properly and that they were receiving adequate wifi coverage throughout their property by doing a wifi assessment. Also offered wifi extenders as an additional charge if certain areas were getting poor wifi coverage.
Lead Technician
Gateway Cabling
Dallas, TX
09.2012 - 03.2020
- Oversaw installation and maintenance of structured cabling systems for commercial clients using category 5E or 6 or SM or MM fiber.
- Implemented quality control measures to ensure compliance with industry standards.
- Trained and mentored junior technicians on best practices and safety protocols.
- Coordinated project timelines and resource allocation to optimize workflow efficiency.
- Coordinated and delegated work assignments amongst workers on a daily basis and made sure we had all supplies to be successful.
- Walked and established pathways to ensure best flow of cabling for j-hook installation.
- Assisted team on closet build outs, cable rough in, termination of cables at the patch panel and station ends, labeling, and testing.
Education
Business Administration
Iowa Wesleyan University
Mount Pleasant, IAHigh School Diploma -
Justin F. Kimball
Dallas, TX05-1997
Skills
- Planning and coordination
- Public speaking
- Installation of fiber and copper drops and making the terminations
- Materials preparation
- Presentations and demonstrations
Certification
OSHA 10
Timeline
Fiber Optics Trainer Lead/Assigned to Verizon
Experis
01.2026 - Current
Premises Technician
AT&T
02.2023 - 12.2025
Lead Technician
Gateway Cabling
09.2012 - 03.2020
Business Administration
Iowa Wesleyan University
High School Diploma -
Justin F. Kimball