Results-driven Team Lead accustomed to overseeing operations with strong attention to detail. History of meeting demanding group objectives through employee training, motivation and performance management. Working knowledge of optimal practices and safety behaviors for total store.
Hi, I’m
Jennifer Mayo
Manager
Forked River,United States
Summary
Overview
14
years of professional experience
Work History
WalmartBrick , NJ
Team Lead
12.2016 - Current
Job overview
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Developed and initiated projects, managed costs, and monitored performance.
- Developed marketing content such as blogs, promotional materials and advertisements for social media.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
AldiHowell, NJ
Manager in Training
10.2009 - 12.2016
Job overview
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Developed new store location from ground up by hiring and training efficient team.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
Skills
- Performance improvement
- Originality and Creativity
- Sales Tracking
- Decision Making
- Employee Hiring
- Problem Solving
- Store Policies and Procedures
- Supervisor Skills Training
- Valid Driver's License
- Overseeing Personnel
- Team-Building Exercises
Timeline
Team Lead
Walmart
12.2016 - Current
Manager in Training
Aldi
10.2009 - 12.2016