Keith Arriaga
New York
Summary
Seasoned Operations Manager and team team leader skilled at operating departments efficiently to meet goals. Successful background in utilizing leadership skills to drive team collaboration and streamline work flows for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
5
5
years of professional experience
Work History
Operations Supervisor
Scheimpflug Camera & Lighting Rental
12.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased customer satisfaction by providing personalized camera & production rental suggestions based on client needs and preferences.
- Handled insurance and liability issues by coordinating with insurance companies and managing claims.
Studio Manager
Stylebox Studio
11.2020 - 09.2022
- Managed in-house productions, set teams and talent while creating work schedules and operating production equipment.
- Interfaced with clients to define project scopes of work, budgets, creative vision, and deliverable schedules.
- Developed ideas, produced and edited vast types of projects for various media and platforms.
- Negotiated contracts and agreements with freelancers and external vendors, ensuring favorable terms for studio.
Lead Supervisor
Hyatt Grand Central New York
01.2020 - 10.2020
- Contributed to the hotel's reputation for cleanliness and comfort by providing exceptional service to all guests.
- Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
- Improved guest satisfaction by providing exceptional customer service and addressing inquiries promptly.
- Answered telephone calls and emails to assist customers in making reservations.
Suite Supervisor
Us Open Tennis Championships
08.2020 - 08.2022
- Developed strong relationships with key clients through consistent excellent service, leading to increased bookings for the venue's suites.
- Managed inventory levels within the suite, restocking supplies as needed to maintain adequate stock throughout an event.
- Provided exceptional hospitality to guests, resulting in numerous positive reviews and repeat clientele.
- Streamlined ordering processes by working closely with fellow Suite Runners, expediting order fulfillment during peak periods.
Education
High School Diploma -
Vanguard High School
317 E 67th St, New York, NY 100652017
Internship - Field & Studio Production
MNN El Barrio Firehouse Community Media Center
175 E 104th St, New York, NY 100292017
Skills
- Fluent in English & Spanish
- Operations management
- Customer service
- Staff management
- Quality assurance
- Verbal and written communication
Timeline
Operations Supervisor
Scheimpflug Camera & Lighting Rental
12.2022 - Current
Studio Manager
Stylebox Studio
11.2020 - 09.2022
Suite Supervisor
Us Open Tennis Championships
08.2020 - 08.2022
Lead Supervisor
Hyatt Grand Central New York
01.2020 - 10.2020
High School Diploma -
Vanguard High School
Internship - Field & Studio Production
MNN El Barrio Firehouse Community Media Center
Similar Profiles
Glenn HowardGlenn Howard
Rental Assistant at Rebel Sun Lighting Grip CameraRental Assistant at Rebel Sun Lighting Grip Camera
Raymond BolbyRaymond Bolby
Camera Sales & Customer Service Specialist at Wolf Camera / Ritz Camera / Mike’s CameraCamera Sales & Customer Service Specialist at Wolf Camera / Ritz Camera / Mike’s Camera
HARI KRISHNAN SUNDAR BABUHARI KRISHNAN SUNDAR BABU
Senior Engineer at ADAS Development (FRONT CAMERA, AVM CAMERA, SENSOR, RADAR, ADAS ECU, CAMERA AIO)Senior Engineer at ADAS Development (FRONT CAMERA, AVM CAMERA, SENSOR, RADAR, ADAS ECU, CAMERA AIO)
ALEX MCCLAINALEX MCCLAIN
Real Estate Agent/Apartment Locator at Habitat Real Estate ServicesReal Estate Agent/Apartment Locator at Habitat Real Estate Services
Margeddy CruzMargeddy Cruz
Housekeeper at Fort Tryon Center for Rehabilitation and NursingHousekeeper at Fort Tryon Center for Rehabilitation and Nursing