Summary
Overview
Work History
Education
Skills
Media/Panels (as of February 2024)
Timeline
Generic
Keith Bergin

Keith Bergin

Chicago,IL

Summary

Insurance leader with nearly 20 years of uniquely deep and diverse experience across a multitude of roles (claims, incident response, brokerage, and legal), within a multitude of lines (Cyber, Tech, MPL, PL, EPL, D&O, P&C, Marine). Experience includes: building, structuring, establishing best practices, and managing products and portfolios; managing large teams; educating policyholders in understanding organizational risk as well as the regulatory and threat landscape; aiding policyholders in protecting against and recovering from claims; building organizational resilience; providing cross-functional thought leadership for insurance organizations; protecting revenue through in-depth analysis and understanding of industry-specific, industry-agnostic, and aggregate exposures; constructing policy language; and helping insurance organizations provide best-in-class coverage and claims services.

Overview

Work History

Vice President, Corporate Claims

Tokio Marine HCC
Chicago, IL
2022 - Current
  • Provides enterprise-wide claims oversight, including coverage and reserve authority, as part of TMHCC’s Chief Claims Office leadership, for the Cyber, Tech E&O, Professional Liability, EPL, D&O, Marine, and Public Risk (P&C) claims practices.
  • Strategic resource for litigation, wordings, as well as claims and vendor management.
  • Provides executive support for the collection and transformation of cyber claims data, globally.
  • Responsible for continuous operational analyses aimed at improving efficiency, cutting expenses, and preventing leakage across global claims operations.
  • Annually audits global claims practices.

Director and Business Development Executive

West Monroe Partners LLC
Chicago, IL
2020 - 2022
  • Architected business strategy to build and grow recovery based incident response practice, which I led to divestiture 2+ years ahead of schedule
  • Earned more revenue in my first 12 months than any business developer in firm history
  • Within first twelve months, increased deal flow for incident response engagements nearly 1000% and increased incident response/recovery revenue by 600%
  • Within first twelve months, established relationships with over twenty new IR channel partners (insurance carriers, law firms and technology vendors)
  • Secured commitment to a 2021 hiring plan to expand the incident response team by 400% based on the growth projections from my new business pipelines
  • Expanded pre-breach cybersecurity offering beyond private equity portfolio companies by opening channels with law firms, insurance brokers and insurance carriers
  • Devised business plan for, and implemented, a million-dollar investment into the firm’s forensic collection tool
  • Member of the firms Cybersecurity, and Mergers & Acquisitions executive leadership teams.

SVP, Central and West Zones Cyber Leader (Corporate Practice Group)

Marsh
Chicago, IL
2015 - 2019
  • Led Marsh’s largest cyber/tech/mpl practice group by both volume and geographic area, with 2,000 annual placements, accounting for over $150MM in gross written premium
  • Increased premium of the corporate-sized (organizations with revenue below $10bn) Cyber book, by more than 20%, year over year, from 2015-2019 through innovation, education, partnership and service
  • Selected by executive leadership as the project architect to partner with a top cyber insurer and craft an exclusive global cyber product offering, targeted at improving cyber liability uptake with manufacturing clients and prospects
  • Advocated on behalf of breached clients by assisting in incident remediation vendor and counsel selection.

Senior Claims Specialist

Ace Group (now Chubb)
Chicago, IL
2011 - 2015
  • Worked with incident response and pre-breach vendors to support claims avoidance or optimize claims recovery through management of E&O (Digital Technology, Cyber, Media) claims portfolio-wide.
  • Managed Public Entity portfolio, nationwide.
  • Managed all media and technology claims for a top 3 global media enterprise.

Claims Specialist

CNA
New York, NY
2010 - 2011
  • Managed D&O, EPLI and E&O (inclusive of Tech E&O and Cyber Liability) claims for middle market and not for profit companies.
  • Managed MGU relationships, providing informative status updates, reserve rationales and market trend analyses.

Associate

Donovan Hatem LLP
New York, NY
2008 - 2009
  • Practice focused on the defense and monitoring of coverage issues and claims against large multi-national design professional firms afforded coverage under professional liability policies.

State Certified Mediator and Judicial Clerk to the Honorable Mark M. Russello, J.S.C. (retired)

Superior Court Of New Jersey Bergen Vicinage
Hackensack, NJ
2007 - 2008
  • Selected as sole clerk to a civil law judge from a pool of over 1,000 candidates.
  • Prepared bench memoranda with legal analyses and recommendations on all contested motions and dispositive uncontested motions for final decision by the court.
  • Mediated and settled over 60 civil matter pre-trial.

Education

J.D. - Law

LOYOLA UNIVERSITY CHICAGO SCHOOL OF LAW
Chicago, IL
01-2006

Bachelor of Arts - Political Science & Philosophy

CITY UNIVERSITY OF NEW YORK
01-2003

Skills

  • Leadership
  • Risk Management
  • Advisory and Consultation
  • Risk Analysis
  • Data Collection and Transformation
  • Sales and Marketing
  • People Management
  • Operations Management
  • Portfolio Management
  • Vendor Management
  • Claims Analysis
  • Coverage Analysis
  • Policy Negotiation
  • Product Development
  • Business Development
  • Public Speaking
  • Claims Advocacy

Media/Panels (as of February 2024)

  • February 2024, Chicago-Kent Law School, Guest Lecturer "The Interplay Between Cyber Claims and Counsel"
  • November 2023, Underwriting Innovation USA, "Solving the Protection Gap for Cyber and Digital Assets"
  • June 2023, Reuters Future of Insurance USA, multiple panels and keynote, "Data Transformation for Modern Insurance Organizations"
  • June 2023, ISMG Engage, "Chaos to Recovery: Managing Ransomware Attacks and the Insurance Claims Process"
  • May 2023, Quorus-Accenture Innovation in Insurance Awards, Selected to be a Judge
  • April 2023, RISE Professionals, "Dissecting Data Breach Claims"
  • November 2022, Underwriting Innovation USA, "Application of Data and AI Technology in Cyber Underwriting, Claims, and Brokerage"
  • November 2022, Reuters Connected Claims USA, "Perfecting Data Management in a Claims Organization"
  • September 2022, Tokio Marine Global Claims Summit, "How to Manage Cyber Risk", Moderator
  • April 2022, ISMG Hybrid Cybersecurity Summit, "Cyber Insurance and Risk: What's New in 2022?"
  • March 2022, ISMG Cybersecurity Roundtable, "A CISO's Guide to Understanding Cyber Insurance"
  • April 2021, CybersecurityDive.com, “Why SMBs Miss Out on the White-Glove Cyber Insurance Advantage"
  • March 2021, CybersecurityDive.com, “How Tools Impact Cyber Insurance Premiums”
  • May 2020, Berkshire Partners CISO Forum, Virtual. “Incident Response Planning: Carrier and Vendor Selection”
  • February 2020, Allianz AGCS Global Cyber Underwriting Off-Site Conference, "How to Sharpen Underwriting for Advancing Cyber Risk"
  • March 2019, State of Arizona Procurement Conference, Phoenix, Arizona. “Cyber Risk and Vendor Management Training”
  • August 2018, MMA Kansas City Town Hall, Overland Park, Kansas. “Cyber Across Verticals”
  • January 2018, Minnesota Public Schools Insurance Panel, Minneapolis, Minnesota. “The Cyber Threat Landscape: Why Education is a Target”
  • July 2017, Navajo Nations Insurance/Safety & Health Conference, Albuquerque, New Mexico. “Public Entity Cyber Risks: Regulatory Implications for Sovereign Governments”
  • June 2017, Marsh Cyber Security Panel, New York, New York. “Mitigating Cyber Risk: Risk Transfer”
  • November 2016, Navajo Nations IT Summit, Albuquerque, New Mexico. “How a Cyber Policy Can Help Improve your IT Security Posture”

Timeline

Vice President, Corporate Claims

Tokio Marine HCC
2022 - Current

Director and Business Development Executive

West Monroe Partners LLC
2020 - 2022

SVP, Central and West Zones Cyber Leader (Corporate Practice Group)

Marsh
2015 - 2019

Senior Claims Specialist

Ace Group (now Chubb)
2011 - 2015

Claims Specialist

CNA
2010 - 2011

Associate

Donovan Hatem LLP
2008 - 2009

State Certified Mediator and Judicial Clerk to the Honorable Mark M. Russello, J.S.C. (retired)

Superior Court Of New Jersey Bergen Vicinage
2007 - 2008

J.D. - Law

LOYOLA UNIVERSITY CHICAGO SCHOOL OF LAW

Bachelor of Arts - Political Science & Philosophy

CITY UNIVERSITY OF NEW YORK
Keith Bergin