Lauren DiPietro
Summary
Influential and strategic product leader with proven success in leading cross-functional teams to deliver impactful results in user engagement and company growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Business Systems Analyst
Tokio Marine HCC
03.2023 - Current
- Work with external vendors and stakeholders, perform cost benefit analyses, and prepare business cases for an AI/ML initiative to save $2m in operational costs over the next 3 years
- Perform data analysis to support the Product Manager in determining prioritization and impact.
- Build strong relationships with stakeholders to understand business challenges and opportunities.
- Gathered functional and technical requirements for the launch of a new underwriting platform.
Associate Product Manager
Investor's Business Daily
08.2022 - 12.2022
- Conducted extensive market and user research to develop a vision for diversifying the customer base and continuous growth.
- Led cross-functional teams from inception to launch in delivering a new product geared towards Millennial and Gen Z investors that increased subscription revenue by $96,000 in under a year.
- Engaged SEO partners and led the initiative to improve visibility of our media content, resulting in over an 100% increase in content views.
- Worked closely with UI/UX design to understand customer personas.
Senior Business Analyst
Investor's Business Daily
02.2020 - 07.2022
- Provided executive demos and thorough documentation for all projects and feature releases.
- Compiled data from all user feedback channels into an organized, insightful, and actionable repository of customer feedback.
- Participated in user interviews and tests led by the UI/UX design team, provided input on user experience prototypes.
- Supported the Ad Ops team in the successful implementation of native advertising to our products.
- Led Analytics sprints to discuss requirements and progress on product data and report requests.
Business Analyst
CGI Federal
09.2017 - 01.2020
- Supported the client's financial management software upgrade by translating functional requirements into development-ready user stories, epics, and project plans.
- Performed troubleshooting and resolution for tier 3 support tickets.
- Created and maintained a monthly report to assist management in analyzing help desk call metrics.
- Trained all new clients on use of the company systems.
Education
Bachelor of Science - Business Information Technology
Virginia Tech
Blacksburg, VA05-2017
Skills
- Cross-functional collaboration
- Stakeholder relationships
- Data-driven, strategic decision making
- B2C product development
- User & market research
- Written & verbal communication
Certification
- SCRUM Foundations - SCRUM Alliance, May 2021
Timeline
Senior Business Systems Analyst
Tokio Marine HCC
03.2023 - Current
Associate Product Manager
Investor's Business Daily
08.2022 - 12.2022
Senior Business Analyst
Investor's Business Daily
02.2020 - 07.2022
Business Analyst
CGI Federal
09.2017 - 01.2020
Bachelor of Science - Business Information Technology
Virginia Tech
Similar Profiles
Saloni MainiSaloni Maini
Sr Quality Assurance at Tokio Marine HCCSr Quality Assurance at Tokio Marine HCC
Keith BerginKeith Bergin
Vice President, Corporate Claims at Tokio Marine HCCVice President, Corporate Claims at Tokio Marine HCC
Tracey MitchellTracey Mitchell
Insurance Customer Service Representative at Tokio Marine HCCInsurance Customer Service Representative at Tokio Marine HCC