Summary
Overview
Work History
Education
Skills
Timeline
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Keith Bigelow

Chandler,AZ

Summary

Seasoned Engineering Manager adept at seamlessly integrating project technical aspects and making information relatable to non-technical personnel. Experienced leader and program manager 23 year history in field. Clear communicator, decision maker and problem solver.

Began career as a Broadcast Engineer and moved up to Engineer Manager. During the time as an engineer- designed and implemented complex audio video systems. Experienced with, IRDs, decoders, splicers, commercial insertion systems, encoders, RF distributions and all types of monitoring gear. Also troubleshooting and resolving issues and winning engineer of the year for the entire company. Additionally high level experience with all types of low voltage systems as well as hardware installation, willing and able to learn fast and take on any challenges.

Overview

26
26
years of professional experience

Work History

Engineering Manager

Dish Network Corp
06.2015 - 11.2023


  • Collaborate other Engineering leads and departments to keep quality product on air to customers, conduct team staff meetings, schedules, and performance evaluations.
  • Determine work force needs and hire, train, and supervise a Broadcast Engineering team and commercial insertion team and process
  • Design and purchase necessary products to fulfill the DISH, SLING, Dish Mexico and other partners platform’s engineering requirements and expansion projects.
  • Communication with direct reports to ensure their goals and development plans align with the team’s Objectives and Key Results
  • Recruit, interview, and decide on new candidates to ensure a great fit.
  • Assess and get feedback from direct reports, adjusting schedule and personnel as needed to make sure the team has all the tools they need to succeed.

Engineer I, II

Dish Network
09.2005 - 06.2015
  • Worked with Programming, network providers, and 3rd party vendors to launch new networks on the DISH, SLING, and Dish Mexico platforms
  • Utilizes multiple tools to verify that distributed signals are compliant with SMPTE and FCC standards for HD and SD services.
  • Development of source contribution racks for IP/multicast distribution, OTT and commercial insertion.
  • Analyze transport streams to verify proper PID structure, audio standards, and adherence to CALM act and Closed Captioning guidelines.
  • Built and maintained SDI, ASI, and IP-based video/multicast routing systems with monitoring support for multi platform distribution.
  • Experience with automation servers, SDI routers, A/D conversion, decoder/transcoders and SMPTE-2022-6, SCTE35 analysis
  • Installed, maintained and repaired to component level various types of legacy analog and digital baseband equipment.

Installation Field Service Manager

Dish Network
03.2000 - 09.2005
  • Manage team of installers throughout Southern and Central Utah
  • Hire and train as staffing needs required
  • Quality check and support extra customer needs as required
  • Manage inventory needs and distribute to remote installers
  • Perform installs and service calls for escalation needs

Installation Technician

General Communications
01.1998 - 03.2000
  • Installed and configured new audio video equipment in schools, churches and schools
  • Diagnosed and troubleshot system issues and prepared for customer use
  • Pulled cables, installed racks, pointed satellite dishes
  • Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.

Education

General Studies And Pre-engineering - Engineering (Pre-Engineering)

Utah Tech University
St. George, UT

Skills

  • Many years experience with audio video signals such as- RF, ASI, SDI and IP
  • Engineer of the year and Top Performer awards while at Dish
  • Installed and managed numerous different types of audio video equipment
  • Software skills with all Windows applications, analyzing software such as Sencore CMA and many web based analytical and management software
  • Mechanical skills
  • Project management
  • Google, Windows and other computer management skills
  • Proficient with Microsoft Visio

Timeline

Engineering Manager

Dish Network Corp
06.2015 - 11.2023

Engineer I, II

Dish Network
09.2005 - 06.2015

Installation Field Service Manager

Dish Network
03.2000 - 09.2005

Installation Technician

General Communications
01.1998 - 03.2000

General Studies And Pre-engineering - Engineering (Pre-Engineering)

Utah Tech University

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Keith Bigelow