Keith Blood
North Abington,Pennsylvania
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Lahey Family Fun Park
05.2023 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Attractions Attendant
Roba Family Farms
09.2022 - 11.2022
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Operated rides and attractions according to written guidelines to reduce injuries.
Sales Associate
Zumiez Retail
08.2021 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate of Science - Business Administration
Lackawanna College
Scranton, PA05.2025
High School Diploma -
Abington Heights High School
Clarks Summit, PA06.2023
Skills
- Exceptional Communicator
- Hospitality and Accommodation
- Retail Marketing
- Merchandise Upselling
- Product Knowledge
- Guest Services
- Customer Service
Timeline
Customer Service Associate
Lahey Family Fun Park
05.2023 - Current
Attractions Attendant
Roba Family Farms
09.2022 - 11.2022
Sales Associate
Zumiez Retail
08.2021 - 01.2022
Associate of Science - Business Administration
Lackawanna College
High School Diploma -
Abington Heights High School
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