Summary
Overview
Work History
Skills
Timeline
OfficeManager

Keith Brooks

Sales/Product Specialist
Hoover,AL

Summary

Assertive, punctual, diligent, and highly experienced in building and presenting a personal customer service and needs assessment. Work well in a team environment, as well as individually. Focused on solving problems with the interest of everyone in mind and able to use the skills required and the means necessary to do so. Excellent communication skills in all facets needed. Able to multi-task manage, while maintaining professionalism. Experienced with data entry, including: weekly payroll and sales numbers, monthly/weekly sales reports, and loss. With 20+ years of total customer service experience in many different areas of the job market, including car sales, restaurant sales/management and food brokerage. Am able to adapt and learn in a fast paced setting.

Overview

11
11

Years of Powersports experience

20
20

Years in customer service

Work History

Sales/Product Specialist

Big#1 Motorsports
Homewood, AL
02.2012 - 05.2022
  • Met with existing customers and new floor prospects to assess their direct needs to ensure they got the product that fit their needs.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Expanded customer base and boosted profit within product line.
  • Good experience with Word, Excel, PowerPoint, as well as data entry including but not limited to sales numbers, weekly\monthly sales reports, payroll, etc.
  • Created, wrote and presented detailed FAB product workaround videos for YouTube and the company site to promote new/used/and leftover inventory
  • Recorded detailed customer information into Salesforce (6-7yrs)
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.

General Manager

Mellow Mushroom
Birmingham, AL
01.2007 - 01.2009
  • Promoted in 3 months to management, handled food/alcohol inventory, weekly payroll, weekly and monthly sales reports/numbers, schedule making and hiring/firing.

Car Salesman

Serra Volkswagen
Centerpoint, AL.
01.2006 - 01.2007
  • Main job focus was selling cars along with daily duties of data entry, following up on records, handling customer records and building report with customers and their needs.

Skills

Lead Prospecting

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Timeline

Sales/Product Specialist

Big#1 Motorsports
02.2012 - 05.2022

General Manager

Mellow Mushroom
01.2007 - 01.2009

Car Salesman

Serra Volkswagen
01.2006 - 01.2007
Keith BrooksSales/Product Specialist