Keith Brown
Boise,ID
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Having a passion in the motorsport industry , previously competing at the Loretta Lynn's Amateur National Motocross Championships twice.
Overview
18
18
years of professional experience
Work History
Sales Associate
Second Chance Building Supply
09.2022 - Current
- Presented professional image consistent with company's brand values.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Solved customer challenges by offering relevant products and services.
- Managed returns, exchanges and refunds in accordance with store policy.
- Informed customers of promotions to increase sales productivity and volume.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Machine Operator (1)
Rekluse Motor Sports
10.2022 - 01.2023
- Prepared reports and technical documentation of day-to-day production processes.
Special Representative
Southwest Regional Council Of Carpenters
09.2005 - 03.2015
- Managed administrative tasks for firm partners and associates.
- Answered telephone and coordinated meetings and conferences.
- Assisted partners by maintaining and growing firm's local presence within community.
- Worked with community to increase local firm's presence and assisted partners with reputation management and branding.
Education
No Degree -
Carpenters Apprenticeship
Lake Station, IN04.1991
High School Diploma -
Lake Central High School
Saint John, IN05.1986
Skills
- Answering Customer Questions
- POS System Operations
- Sales Trends
- Speaking Clearly
- Customer Service
- Listening Skills
- Meeting Deadlines
- Conflict Resolution
- Checking Inventories
- Teamwork and Collaboration
- Presentations and Demonstrations
- Verbal and Written Communication
- Quotas and Goals
- Verbal Communication
- Excellent People Skills
- Serve Customers
Timeline
Machine Operator (1)
Rekluse Motor Sports
10.2022 - 01.2023
Sales Associate
Second Chance Building Supply
09.2022 - Current
Special Representative
Southwest Regional Council Of Carpenters
09.2005 - 03.2015
No Degree -
Carpenters Apprenticeship
High School Diploma -
Lake Central High School
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