Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Keith Brown

Memphis,TN

Summary

Dynamic professional with extensive experience in staff management and team leadership at Macy's Department Store. Proven track record in enhancing operational efficiency and implementing workflow improvements. Skilled in customer service and training, with a strong focus on optimizing performance and fostering a collaborative work environment.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Dept Manager

Macys Department Store
03.2015 - 04.2025
  • Assisted in training staff on operational procedures and safety protocols.
  • Supported daily departmental functions, ensuring seamless workflow and efficiency.
  • Collaborated with team members to address challenges and implement solutions.
  • Learned inventory management systems to track supplies and optimize usage.

Supervisor

University of Memphis
05.2018 - 09.2022
  • Supervised daily operations to ensure adherence to quality and safety standards.
  • Trained team members on best practices and operational procedures to enhance productivity.
  • Implemented workflow improvements that streamlined processes and reduced downtime.
  • Coordinated scheduling and resource allocation to optimize staff performance.

Education

High School Diploma -

DeRidder High School
DeRidder, LA
05-1989

Skills

  • Customer service
  • Staff management
  • Team leadership
  • Team supervision

Certification

  • CM - Certified Manager Certification
  • CPM - Certified Professional Manager

Timeline

Supervisor

University of Memphis
05.2018 - 09.2022

Dept Manager

Macys Department Store
03.2015 - 04.2025

High School Diploma -

DeRidder High School

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Keith Brown