Keith B. Wilson
Denton,TX
Summary
Regional manager with over 20 years of experience in customer service and sales, recognized for a strong ability to drive revenue growth and enhance the buying experience through effective training and relationship-building. Proven sales professional adept at fostering business partnerships and collaborating with teams to achieve exceptional results. Expertise in conflict resolution, process improvement, and adapting to evolving business needs ensures consistent delivery of high standards. Strong leadership and communication skills enable success in fast-paced environments, allowing individuals to make meaningful contributions to organizational goals.
Overview
24
24
years of professional experience
Work History
Supplier Quality Support Manager
Lopez Dorada Foods
03.2020 - Current
- Responsibilities:
- Representative for Dallas Field Office and Long Beach Field Office.
- Responsible for the following distribution centers: MB Roanoke, MB Little Rock, MB Las Vegas.
- Works diligently with owners/operators to help improve quality and profit for Beef, Poultry, and Oil.
- Successfully communicates and coordinates with key people from the corporate office to regional teams.
- Partner with McDonald’s Menu team to develop, test, and launch new products.
- Supports and represents the Beef suppliers in the NABIT videos.
- SQS trainings for the owners in my markets.
- Pork lead on the Supplier Quality Support team for McDonald’s.
- Lead and creator of the Beef Council Dashboard.
Regional Business Manager
Dallas Group of America
03.2002 - 03.2020
- Responsibilities:
- Responsible for multiple QSR concepts, with the largest being Chester’s, Raising Cane’s, and Wingstop.
- Provide extensive training to customers as well as other teammates consistently.
- Administrative duties, including reviewing and approving team schedules and expense reports.
- Supervise team of 2 to drive sales and promote growth in current customers in an 8 state region.
Education
Texas A&M University
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Southern Arkansas University
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Texarkana College
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Texas Senior High School
Skills
- Instructional expertise
- Team management
- Proactively motivated
- Client-oriented approach
- Problem-solving
- Teamwork and collaboration
- Quality assurance
Timeline
Supplier Quality Support Manager
Lopez Dorada Foods
03.2020 - Current
Regional Business Manager
Dallas Group of America
03.2002 - 03.2020
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Southern Arkansas University
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Texarkana College
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Texas Senior High School
Texas A&M University
COMMUNICATION
Collaborate with the PMO team in the Dallas Field office to train all new Owner/Operators on Beef, Poultry, Oil quality, profit, and equipment maintenance. Created and presented the Beef Council Dashboard to Menu, NABIT, and several field offices. Was the only supplier involved in the BSM/ASM training in the Houston region.
LEADERSHIP
Established and maintained personal relationships within my assigned accounts. Consistently set the bar for excellence in sales and training within our organization.