Keith Campbell
Fowlerville,MI
Summary
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.
Overview
17
17
years of professional experience
Work History
Manager, Technology Support
Domino's Pizza
08.2022 - Current
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with internal teams to make sure customers needs were communicated and met.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Responsible for Global Care's budget for five cost centers.
Team Leader, Tech Support
Domino's Pizza
04.2019 - 08.2022
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Associate Tech Support
Domino's Pizza
08.2018 - 04.2019
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Representative, Tech Support
Domino's Pizza
06.2016 - 08.2018
- Developed and maintained positive customer relations and coordinated with team members to properly handle store issues.
- Troubleshoot stores point of sales systems in a timely manner to prevent loss of business.
- Updated store systems and reinstalled updates when requested over nights.
Education
High School Diploma -
Presque Isle Academy
Onaway, MI05-2008
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Documentation and reporting
- Cross-functional teamwork
- Project planning
- Budget control
- Emergency response
- Teamwork and collaboration
- Computer skills
Timeline
Manager, Technology Support
Domino's Pizza
08.2022 - Current
Team Leader, Tech Support
Domino's Pizza
04.2019 - 08.2022
Associate Tech Support
Domino's Pizza
08.2018 - 04.2019
Representative, Tech Support
Domino's Pizza
06.2016 - 08.2018
High School Diploma -
Presque Isle Academy
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