Summary
Overview
Work History
Education
Skills
Reading,Decorating
Timeline
Generic

Dena Davis

Farmington Hills,MI

Summary

Energetic Banquet Server with high personal appearance standards and excellent customer service skills. Transports food without error and in accordance with health guidelines. Always prompt and ready to work, help team and exceed guest expectations. Hard-working, high energy seasoned Server with passion for customer satisfaction. Over 17 years in food service industry. Known for great reliability and attention to detail.

Overview

19
19
years of professional experience

Work History

Banquet Server

Marriott
Detroit, MI
02.2008 - Current
  • Arranged linens and table settings according to seating plan and event theme.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Maintained event cleanliness during service by promptly clearing dishes after each course.
  • Served appetizers, delivered entrees and refilled beverages for banquet guests.
  • Train new Hires and go over detailed Banquet Event Orders.

Camera Operator

Coalition Of Trade Unionist
Las Vegas, NV
05.2009 - 05.2011
  • Set up equipment for inside and outside shots.
  • Operated television studio cameras during alive production of 10,000 attendees.
  • Checked composition and lighting of shots before beginning shoots.
  • Liaised with the lighting and production team to resolve any issues related to camera, video, audio recording, and lighting.
  • Interacted with directors, producers, and talent while remaining focused and professional at all times.

Front Desk Agent

Westin Peachtree Plaza
Atlanta, GA
01.2005 - 10.2007
  • Took reservations over phone, in person and via computer for guests and provided confirmation information.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
  • Collected room deposits, fees and payments.
  • Issued room keys to guests upon check-in and answered questions regarding proper use.
  • Used internal software to process reservations, check-ins and check-outs.
  • Arranged and Successfully checked in over 900 guests with Proctor and Gamble during a four hour window.

Education

Associate of Arts - Video And Media Production

Specs Howard School of Media Arts
Southfield, MI
12.2009

Skills

  • Service Station Stocking
  • Place Settings
  • Food Services
  • Team Player
  • Cleaning and Sanitizing
  • Wine Service
  • Dietary Specifications

Reading,Decorating

I love to read and stay uo to date on current events. Due to my extensive background in hospitality I love to decorate events and put to use my skills I've come accustomed to over the years.

Timeline

Camera Operator

Coalition Of Trade Unionist
05.2009 - 05.2011

Banquet Server

Marriott
02.2008 - Current

Front Desk Agent

Westin Peachtree Plaza
01.2005 - 10.2007

Associate of Arts - Video And Media Production

Specs Howard School of Media Arts

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Dena Davis