Keith Coleman

Stock Supervisor / Lead (2019 – Present)

• Appointed as Stock Supervisor based on strong performance and leadership skills.
• Mentored and coached team members daily, enhancing picking accuracy and minimizing downtime from NIL (Not in Location) inventory issues.
• Lead onboarding and training for new hires, ensuring a welcoming environment and clear understanding of operational procedures.
• Monitor and reinforce safety practices by conducting safety callouts, implementing corrective actions, and promoting preventative measures.
• Facilitated workflow coordination and delegated tasks to enhance productivity and efficiency.

Seasonal Area Manager (2021 – 2022)

• Supervised a team of approximately 60 associates, ensuring daily productivity, quality, and workflow targets were achieved during peak seasonal operations.
• Cultivated a positive team environment through daily meetings, one-on-one coaching, and open communication.
• Conducted performance observations to identify productivity gaps and implemented coaching strategies to improve performance.
• Motivated teams to surpass UPH (Units Per Hour) goals through recognition and performance incentives.
• Led initiatives to reduce NIL occurrences by training associates on effective inventory search procedures and accuracy improvement.
• Promoted teamwork, accountability, and engagement during high-volume seasonal demand.

Flat Picker → Forklift Operator (2013 – 2019)

• Started as a Flat Picker and advanced to a certified Forklift Operator through strong performance, reliability, and operational knowledge.
• Safely operated multiple types of warehouse equipment including:
• Sit-Down Forklift
• Reach Truck
• Pallet Rider
• Walkie Rider

Certifications

• Sit-Down Forklift Certification
• Reach Truck Certification
• Pallet Rider Certification
• Walkie Rider Certification
• Cardboard Baler Certification
• Maybury's Certified

Core Skills

• Warehouse Operations Leadership
• Team Training & Mentorship
• Safety Compliance & Risk Prevention
• Productivity & Workflow Management
• Inventory Accuracy & NIL Reduction
• High-Volume Distribution Operations
• Team Motivation & Engagement
• Problem Solving & Operational Efficiency

• Achieved timely order fulfillment to meet challenging daily objectives, supporting overall operational efficiency.
• Ensured accuracy in order picking by strictly adhering to established procedures, contributing to reliable inventory management.
• Picked products from designated locations and transferred them to appropriate areas for further processing, enhancing workflow continuity.
• Operated powered industrial trucks such as forklifts, pallet jacks or order pickers safely to move merchandise throughout the facility.
• Ensured compliance with safety protocols during all picking operations.
• Picked up heavy objects using proper lifting techniques to avoid personal injuries.