Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Keith Dawson

Melbourne,Florida

Summary

Restaurant Manager with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Pineapples
Melbourne, FL
06.2023 - Current
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Provided exceptional customer service by anticipating guest needs before they arise.

Restaurant Manager

Prodigal Hospitality Group
Indialantic, FL
07.2018 - 06.2023
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Ordered supplies from vendors as needed while staying within budget guidelines.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.

Bar Manager

Off The Traxx
Melbourne, FL
01.2012 - 06.2018
  • Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
  • Implemented strategies designed to increase revenue through upselling techniques.
  • Increased revenue by promoting additional products and assisting with beverage menu.

Education

High School Diploma -

Satellite Senior High School
Satellite Beach, FL
05-1986

Skills

  • Operations Management
  • Staff Management
  • Customer Engagement
  • Recruitment

Certification

  • Serv Safe Certified
  • TIPs Certified

Timeline

Restaurant Manager

Pineapples
06.2023 - Current

Restaurant Manager

Prodigal Hospitality Group
07.2018 - 06.2023

Bar Manager

Off The Traxx
01.2012 - 06.2018

High School Diploma -

Satellite Senior High School

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Keith Dawson