Keith Emery
Moundsville,West Virginia
Summary
Dynamic General Manager with a proven track record at Advanced Auto Parts, driving operational excellence and enhancing customer satisfaction. Skilled in P&L management and team leadership, I championed strategic initiatives that resulted in significant business growth and optimized inventory control, fostering a culture of continuous improvement and employee development.
Overview
2017
2017
years of professional experience
Work History
General Manager
Advanced Auto Parts
- Oversaw daily operations to drive efficiency and elevate service quality.
- Formulated strategic plans to achieve sales goals and enhance customer satisfaction.
- Directed inventory control systems to optimize stock levels and drive cost reductions.
- Led comprehensive staff training initiatives to foster employee development and retention.
- Executed process enhancements that increased operational effectiveness across teams.
- Managed budget implementations, conducted employee evaluations, scheduled training, and negotiated contracts.
- Championed year-over-year business growth while steering operations, strategic vision, and long-range planning.
Supervisor
McDonald’s
07.2000 - 08.2016
- Assisted in team operations to support efficient service delivery and enhance customer satisfaction.
- Guided new employees on operational procedures and food safety standards.
- Supported inventory control efforts to reduce waste and maintain optimal stock levels.
- Helped develop scheduling strategies to improve staff productivity during busy hours.
- Aided in resolving customer complaints promptly to uphold service quality.
- Participated in performance evaluations for staff members, highlighting improvement areas and facilitating professional development plans.
Education
Associate of Science - Business
Wvncc
WvSkills
Leadership and team building
Problem resolution
Operations management
Team player
Inventory control
Staff supervision
Goal setting
P&L management
Project planning
Project scope
Timeline
Supervisor
McDonald’s
07.2000 - 08.2016
General Manager
Advanced Auto Parts
Associate of Science - Business
Wvncc